Account and Production Coordinator (Video & Events)

Company Description

Digitek Productions, a premier Production, Media, and Events Agency, is rooted in a rich Qatari legacy dating back to 1945. We specialize in designing and executing innovative solutions to elevate our clients and their brands, ensuring the success of every project. With a proven track record of expertise and professionalism, our work is impactful and memorable. Our comprehensive services include Events Planning and Management, Photo and Video Production, and Communication & Digital Solutions.

Role Description

The Account & Production Coordinator supports the smooth execution of projects across production and events by coordinating workflows, timelines, and communication between internal teams, suppliers, production managers, account managers and client. This role is operational by nature and focuses on structure, follow-up, and day-to-day coordination rather than creative or commercial decision-making.

Key Responsibilities

Account Coordination

Support Production Managers in day-to-day client servicing and project follow-up

Track deliverables, deadlines, and client feedback across multiple projects

Prepare basic project documentation including timelines, call sheets, and status updates

Ensure information is accurately communicated between clients and internal teams

Production Coordination

Assist with production logistics and preparation

Coordinate schedules, bookings, permits, and basic production and events requirements

Liaise with suppliers, freelancers, and internal departments to ensure readiness for shoots and events

Support on-ground production and events needs when required

Project Tracking & Administration

Maintain accurate project records on Basecamp or other project management tools

Track approvals, assets, and feedback to ensure projects move forward smoothly

Flag risks, delays, or missing inputs early to Producers or Account Managers

Support invoicing, documentation, and internal reporting in coordination with Finance and Admin

Qualifications

Bachelor's degree in Film, Media, Communications, Business Administration, Events, or a related field

24 years of experience in a coordination, production support, or account support role

Experience in media production, events, or creative agencies is a strong plus

Skills & Requirements

Strong organizational and multitasking skills

Clear written and verbal communication abilities

Proficiency in Microsoft Office and project management tools (Basecamp or similar)

Ability to work under pressure and manage multiple projects simultaneously

Strong attention to detail and follow-through

Language & Tools

Fluency in English is required

Arabic speaking is a plus

Familiarity with production and events workflows is an advantage