Company Description
AWstreams is a digital marketing company that has been delivering online marketing and internet solutions since 2010. The organization combines rich experience with advanced techniques to create structured processes that support a skilled professional team. AWstreams provides a wide range of services, including website design and development, online strategy and consulting in Egypt and Dubai, and robust e-commerce solutions. Its proprietary Content Management System enables clients to efficiently manage their websites. The company's mission is to blend art, technology, and innovation to drive measurable customer success.
Summary & Job Purpose- The Account Director serves as the primary liaison between the agency and its clients, ensuring seamless communication and alignment of client objectives with the agency's services.
- This role is pivotal in managing key accounts, driving strategy, and delivering integrated digital solutions across marketing, branding, social media, web development, and other digital services.
- The Account Director leads a team of account managers to exceed client expectations, foster long-term relationships, and contribute to the agency's growth and profitability.
- Success in this role requires a balance of strategic planning, leadership, and a deep understanding of digital trends to deliver impactful and measurable results for clients.
Responsibilities- Build and maintain strong, long-term client relationships.
- Develop and execute strategic plans tailored to client needs.
- Lead and mentor the account management team to ensure success.
- Identify opportunities to upsell and cross-sell agency services.
- Ensure timely delivery of high-quality digital solutions.
- Ensure both the company and clients adhere to contract terms.
Must Have- Strong strategic planning and client relationship management skills.
- Excellent leadership and team management capabilities.
- Solid understanding of digital marketing, branding, and web development.
- Proficiency in budgeting, performance tracking, and reporting.
- Outstanding communication, negotiation, and organizational skills.
Nice to Have- Experience with CRM tools or project management software.
- Familiarity with emerging digital trends and technologies.
- Experience managing large-scale, multi-channel digital campaigns.
- Proven ability to develop innovative strategies for client engagement and retention.
- A strong network of industry contacts and partnerships.
