About the positionKindly note that this role will only accept applications for candidates who have fluent proficiency in both Arabic and English languages - if you cannot conduct professional business conversations in both languages, your application will not be considered for this role due its essential day-to-day requirements.
As an Account Executive specializing in QSR and F&B enterprise sales, you will own the complete sales motion with the regions largest restaurant groups, franchise operators, cloud kitchens, aggregators, and F&B enterprises. Youll help them deploy Autonomous AI Teammates to manage omnichannel ordering, customer support, sales workflows, recruitment, delivery support, and operational coordinationat scale and with measurable ROI.
Requirements
- Established rolodex across major QSR groups, franchise operators, cloud kitchens, and F&B enterprises in the GCC.
- Understanding of the commercial, operational, and franchise dynamics of high-volume restaurants.
- Use of AI tools to supercharge prospecting, outreach, and operational insight.
- Ability to translate frontier AI into practical restaurant outcomes.
- 48 years of success selling enterprise software into QSR, hospitality, retail, or high-volume B2C operations.
- Experience working with operators managing hundreds or thousands of daily orders is a strong plus.
- Excellent at influencing senior decision-makers and aligning operations, IT, and franchise owners.
- Skilled at articulating ROI in environments driven by speed, cost, accuracy, and customer satisfaction.
- Professional fluency in Arabic and English is required.
- Deep understanding of GCC relationship-driven sales dynamics and QSR operating models.
- Comfortable traveling across GCC to meet clients, run workshops, pilot solutions, and close deals.
Responsibilities
- Run the entire sales cycle: prospecting qualification discovery solution design negotiation closing expansion.
- Engage the C-suite and senior operational leaders across QSR (CEO, COO, CIO, CDO, Head of Operations, Head of Guest Experience, Head of Delivery & Aggregators, Head of HR).
- Position Teammates.ai as the automation and guest experience layer for high-volume restaurant operations.
- Lead demos, ROI sessions, and workflow workshops tailored for QSR & F&B, including:
- Omnichannel order handling (voice, chat, WhatsApp)
- Guest support & complaint handling
- Upsell and repeat-order automation
- Delivery coordination & aggregator integration
- Store-level recruitment & scheduling
- Loyalty program automation
- Articulate clear business outcomes: lower cost-to-serve, faster speed of service, reduced call abandonment, improved NPS, and higher order conversion.
- Build a strong pipeline across regional QSR groups, franchise operators, cloud kitchens, casual dining chains, aggregators, and F&B enterprises.
- Leverage both industry relationships and AI-driven prospecting.
- Collaborate with Marketing on QSR-focused campaigns and with SPEs on technical scoping (POS, CRM, delivery platforms).
- Drive adoption across GCC QSR ecosystems with deep cultural fluency and operational understanding.
- Provide insights on menu workflows, aggregator behavior, operational KPIs, and franchise owner decision cycles.
- Influence vertical-specific GTM, playbooks, and product roadmap.
- Partner with SPEs to ensure seamless technical integration with POS systems, kitchen management tools, delivery aggregators, CRM & loyalty systems, and contact center platforms.
- Work with Customer Growth Partners to drive adoption, multi-brand expansion, renewals, and long-term relationships.
Kindly note that this role will only accept applications for candidates who have fluent proficiency in both Arabic and English languages - if you cannot conduct professional business conversations in both languages, your application will not be considered for this role due its essential day-to-day requirements.
Skills- Enterprise Sales Cycle Management-4Year(s)
- QSR/F&B Industry Knowledge-4Year(s)
- AI Tools for Sales-2Year(s)
- C-suite Engagement-4Year(s)
- Pipeline Generation-4Year(s)
- Technical Solution Scoping (POS, CRM, Delivery Platforms)-2Year(s)
- ROI Articulation-4Year(s)
- Arabic and English Fluency-4Year(s)
- Relationship-driven Sales-4Year(s)
- Operational Understanding of QSR-4Year(s)
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