Account Management Lead

Responsibilities:

Conducting market research to identify selling possibilities and evaluating customer trends/ needs

Actively seeking new sales opportunities through different channels (e.g. cold calling, networking)

Communicating Gizas sales vision and delivering appropriate presentations on products and services

Participating on behalf of the company in exhibitions or conferences

Managing relationships with key customers

Drive revenue while maximizing profitability through pricing and product mix

Developing and implementing sales strategies and tactics that align with the overall business objectives

Identifying and developing new business opportunities

Negotiating deals and handling complaints or objections with relevant internal stakeholders (quality, logistics, etc.)

Collaborating with team members to achieve better results (higher targets, faster processes, new approaches, etc.)

Gathering feedback from customers or prospects and sharing customer voice/ insights with internal teams

Ensuring overall customer satisfaction and loyalty

Ensuring compliance with sales policies and procedures

Providing regular reports on customer accounts and sales performance

Key Requirements:

Bachelor&aposs degree in business, marketing, or a related field.

5+ years of sales experience, with a track record of meeting or exceeding sales targets.

Experience in the food or agricultural industry a plus.

Managing complex sales cycles and negotiations.

Demonstrated ability to develop and execute strategic account plans.

Strong communication, relationship-building, and negotiation skills

Fluent English-speaking skills

Ability to work independently and manage competing priorities in a fast-paced environment.

Measure of Success:

Meeting or exceeding sales targets for commercial accounts

Maintaining and growing relationships with key customers and stakeholders

Identifying and developing new business opportunities

Ensuring high levels of service delivery and effective management of processes

Running solid commercial processes (opening & closing deals in a timely manner, collecting cash on time, etc.)

Collaborating effectively with cross-functional teams, including Supply Chain, Operations, and Quality

Key Challenges:

Meeting aggressive growth targets (higher than market average) in a highly competitive market

Building and maintaining strong relationships with key customers despite lack of geographic proximity

Managing complex sales cycles and negotiations

Driving sales ambition despite lack of control on certain market aspects (crop situation, compliant material supply, etc.)

Developing and executing effective account plans that deliver growth and value for both Giza Seeds & Herbs and the customer