Account Manager (Arabic Speaker)

About Us

VT Markets is an award-winning multi-asset brokerage trusted by over 3 million traders in over 160 countries with 360 employees - and growing, Founded in 2015 with the mission to make trading accessible to everyone, VT Markets offers a robust trading environment, over 1000 tradeable instructions, ultra-low spreads, and lightning-fast execution. We are committed to providing excellent customer service and empowering modern trades to seize market opportunities. Our platform allows traders to trade anytime, anywhere, supporting them in their journey to build a safe financial future.

Your Role in VT Markets

We are establishing a new call center and recruiting a pioneer team dedicated to catering to the expanding needs of our global clientele. We are looking out for exceptional talents like you to join us on this exciting journey! As a member of our vibrant team, you will be at the forefront of driving our business growth in the dynamic markets of Asia and Europe.

Responsibilities

• Directing customers to a specific outcome through company-approved communication channels.
• Prepare activities utilizing available tools, reports, action items and business insights to enable a productive sales activity.
• Establish and develop business relationships with new and prospective customers to generate new business for the Company&aposs products/services.
• Engage with the client following the sales process and practices defined for that opportunity.
• Analyze the clients portfolio and contact clients who stopped or reduced trading with the company to find out the reasons.
• Proactively reach the client in case of any information needed from the client in order to address the payment issues.
• Manage the incoming clients queries and complaints.
• Tend to customers&apos needs and concerns to offer the best solutions/alternatives to customers.

What Makes You a Great Fit:

Qualification & Experience:

• MUST have at least 1 year of work experience in telemarketing/telesales or customer service and related roles with any trading platforms.
• Sales-driven and motivated personality to achieve KPIs on a weekly / monthly / quarterly basis.
• Ability to work in a fast-paced environment, multi-task with attention to detail and meet deadlines.

What Success Looks Like:

This role offers a competitive salary and performance-based incentives in a dynamic and growing industry. If you are passionate about the finance industry, have a strong sales acumen and enjoy building relationships, we invite you to join our team and contribute to our continued success in the market.

What We Offer:

As official partners of Newcastle United F. C, VT Markets aspire to break the ancient boundaries of traditional personal finance. Through a culture of transparent and objective performance management, we are in constant pursuit of excellence, individually and collectively. Here, collaboration and intrapreneurship is incentivized and we aim to empower everyone to understand their contribution to strategic business outcomes through their individualised roles. You can expect personal growth as we aim to lead this fast-growing industry alongside a global team of diverse cultures across over 15 countries.

Your journey after applying:

● First round interview with our talent acquisition partner.

● Second round interview with the hiring manager.