Account Manager

About Barakah

Barakah is on a mission to reshape how food is consumed across the region. Through a fast-growing marketplace, it connects businesses with surplus food to customers seeking quality at better value — turning waste into opportunity. More than a platform, Barakah is building a movement toward smarter consumption, stronger businesses, and a more sustainable future. Joining Barakah means being part of a purpose-driven team where your work directly contributes to reducing food waste, creating real economic value, and driving meaningful impact at scale — all while growing alongside a company on an ambitious expansion journey.

Job Overview

You will help Barakah grow by managing and improving performance from existing partners after they transfer from Business Development.

This is not a passive support role. You will be responsible for protecting sales, improving account performance, preventing churn, and maintaining strong vendor relationships.

What you will do

• Manage a portfolio of live brands
• Monitor performance through dashboards and CRM
• Identify inactivity, weak sell-through, and churn risk early
• Contact vendors and drive corrective action
• Improve performance
• Document issues and actions clearly

What we're looking for

• Experience in account management, customer success, vendor management, partnerships, or a similar role
• Strong communication and stakeholder management skills
• Strong problem-solving and diagnostic thinking
• Able to manage multiple brands and priorities at once
• Comfortable with dashboards, follow-up, and CRM systems
• Strong ownership and follow-through
• Arabic required, English is a plus

You'll do well in this role if you

• Can spot problems early and act quickly
• Think in root causes, not just symptoms
• Stay calm in difficult vendor conversations
• Know when to solve and when to escalate
• Can actively manage a portfolio, not just respond to issues

What You'll Get at Barakah

At Barakah, you'll be part of a purpose-driven company tackling real-world problems at scale. Your work will have clear, visible impact — whether on customers, partners, or the broader ecosystem we serve. We operate in a high-ownership environment where initiative is valued, ideas are heard, and strong execution is recognized. As we continue our growth and regional expansion, you'll have the opportunity to take on meaningful challenges, grow your capabilities, and shape how we build and scale. Expect a fast-moving, no-bureaucracy culture focused on clarity, accountability, and getting things done right.