Account Manager

Croda is a FTSE100 organisation focused on our purpose of Smart Science to Improve Lives™. With a market capitalisation of £6 billion and nearly 6,000 employees globally, our smart science is found in products that touch our lives every day. As the name behind some of the world's most successful brands, we are developing innovative and sustainable ingredients that provide vital functionality to the Consumer Care markets.

As we continue to deliver cutting-edge technology and new ideas, we are looking for an Account Manager– Consumer Care to join our organisation within Middle East Region.

Reporting into the Sector Sales Manager of our Consumer Care business, you will play a pioneer role for our continues growth and enhancing our customer satisfaction in the business

Who We're Looking For:

At Croda, we believe our people are the heart of our success. We are committed to fostering an environment where you can grow, make a meaningful impact, and thrive.

• Bachelor's or Master's degree in Chemistry, Chemical Engineering or related fields,
• Fluent in English, advanced in Arabic is a plus
• At least 5 years of experience in the specialty chemical sales field, preferable in consumer care ingredients market.
• Ability to communicate on a technical level (cooperation with R&D departments) as well as negotiation skills (cooperation with purchasing departments).
• Have a strong selling skills, commercially aware with a growth mindset,
• Good knowledge of customers, competition, and an existing customer network in the Middle East Region will be an ideal.
• A results-driven mindset with the ability to meet and exceed targets.
• Ability to work independently and as part of a team.
• Strong communication, presentation skills,
• Good organizational & time management skills – able to prioritize work.
• Strong customer focus, adaptability to changing market conditions.

What You'll Be Doing:

• Be part of a team that values diversity, sustainability, and continuous innovation, where your ideas and contributions matter.
• Manage sales and business development activities and customer relationships to ensure sales targets are achieved,
• Maintain and develop relationship with customers via frequent direct contacts and establish new business relationships with prospects,
• Promote Croda's products and solutions within the region and coordinate projects and development work with customers.
• Liaise with all necessary Croda functions as required (e.g., Business Development, Supply Chain, Finance, PAD) to ensure all requirements (customer & Croda) are fulfilled from order receipt to cash collection,
• Report promptly on the business (e.g., call visit reports) for the relevant region, identifying any threats and developing a mitigation plan, creating new opportunities and developing a game plan to commercialization.
• Assist in the promotion of new and existing products by attending exhibitions and undertaking marketing projects as directed by sales management,
• Supervise the orders in cooperation with Customer Service, and update forecast in a timely manner for stock management perspective.

What We Offer:

Join a global organisation with countless opportunities for growth and leadership.

The successful candidate will receive a competitive salary and benefits package including:

• Opportunity for professional development.
• Excellent working environment, surrounded by different nationalities.
• To be surrounded by great professionals with extensive knowledge, where you will never stop learning.
• Private medical insurance & Life insurance
• 22 days paid holiday allowance (plus bank holidays).
• Access to share plans.
• Generous parental leave.
• Free car parking on the Dubai Science Park area.
• Croda offers a real opportunity for professional development in an international and constantly growing environment.

Why Croda

At Croda, we believe our people are our difference. We are people-led, driven by the desire to do good and deliver value, a unifying principle shaped by all the great people that have travelled through Croda since our beginning in 1925. We pride ourselves on bringing together diverse teams and talents from across the globe and, guided by our values of Responsible, Innovative, and Together, we are passionate about building an inclusive, collaborative, and diverse organisation with innovation and customer focus underpinning all that we do.

Croda is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.