'We're not in the shipping business; we're in the information business - Peter Rose, Expeditors Founder
With over 18,000 trained professionals across 350+ locations worldwide, we deliver logistics solutions that are built on professionalism, integrity, and a culture of innovation. Join us and become part of a Fortune 500 company with globally unified systems and a strong commitment to excellence.
Job Description
As an Account Manag
er, you own and grow customer relationships by delivering consistent service excellence and aligning customer needs with Expeditors global network. You serve as the primary contact for your accounts, driving retention, identifying growth opportunities, and ensuring strong operational and commercial alignment.
- Set clear expectations and hold teams accountable for customer outcomes, revenue targets, and service excellence.
- Build and lead a team of Global Account Managers with deep customer knowledge and strategic planning skills.
- Ensure teams are aligned with customer goals, proactively identifying opportunities to deepen relationships and expand services.
- Lead efforts to generate new revenue, diversify existing streams, and retain business through thoughtful engagement.
- Personally manage one strategic global account to stay connected to customer needs and model leadership behaviors.
- Collaborate with Sales, Product, Operations, and Executive Leadership to align account strategies with company goals.
- Champion the Expeditors experience by delivering our value proposition and reinforcing service, integrity, and operational excellence.
- Support regional and global initiatives that drive strategic growth.
- Conduct regular coaching sessions, one-on-ones, and annual performance reviews, fostering a culture of mentorship and continuous development.
Qualifications
- Proven success in global account management, including direct ownership of complex, high-value customer relationships.
- Demonstrated leadership experience with a track record of developing and inspiring teams.
- Strong commercial acumen and ability to drive revenue growth in a global, matrixed environment.
- Excellent communication, strategic thinking, and stakeholder management skills.
- 10+ years of supply chain or related industry experience, with 5+ years in account management.
- Willingness to travel globally as needed
Additional Information
Candidate can be based anywhere in KSA.
Expeditors offers excellent benefits:
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
