Job Description

Job description

Medical insurance

- Key Account Executive (New Cairo Office)

IBUG is currently looking for a motivated Account Executive to be a valuable member of our medical team. Maintaining a positive work atmosphere while guaranteeing high levels of communication and organizational performance is your responsibility. Organizing all assigned accounts, responding to customer requests, and conducting all required follow-ups are among the responsibilities of an account executive.

Responsibilities Approval, audit supervisor (reimbursement and direct billing)
Follow up medical approvals, medication and x-ray etc. for the client.
Follow up the medical refund process.
Perform customer services and account management responsibilities which include resolving issues related to billing, making changes to the policies and responding to policy coverage related questions in a timely and professional manner.
Determine reasons for requests for cancellations and workflows.
Maintain client files on computer system and use computer system to keep payments by clients and implement it on IBUG System.
Maintain proper level of communication and build effective relationships with clients.
Keep up –to date all pricing methods from the different insurers, rate forms and coverage changes.
Prepare comparisons between different insurance companies offers, till issuing the policy if needed.
Handling the addition and deletion requests

Qualifications Must have very strong follow up, written and verbal communication skills and problem-solving skills
English written and spoken is a must.
Multi-tasking.
1-3 years experience
Candidates should have basic computer skills and be proficient with Microsoft Office Suite (Word, Excel PowerPoint, etc.)

Location: New Cairo

If you are interested, please send your updated CV at [Confidential Information] .

Join our team and grow your career with us!

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