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Roles and Responsibilities:
1 Invoicing and Billing:
Generate and send accurate customer invoices in a timely manner.
Verify and ensure compliance with customer contracts and agreements
2 Payment Processing:
Record and apply incoming payments to appropriate customer accounts.
Monitor and manage payment channels (checks, bank transfers, credit cards, etc.)
3 Account Reconciliation:
Perform regular reconciliations of AR sub-ledger to the general ledger.
Investigate and resolve discrepancies promptly
4 Collections Management:
Follow up on overdue accounts to ensure timely payment.
Develop and maintain relationships with customers to facilitate smooth collections.
Negotiate payment plans where necessary
5 Reporting:
Prepare and maintain accurate AR aging reports.
Provide regular updates to management regarding outstanding receivables and collection status
6 Customer Support:
Respond to customer inquiries related to billing and payments.
Resolve disputes and discrepancies effectively and professionally
7 Compliance and Documentation:
Ensure all AR processes comply with company policies and legal regulations.
Maintain accurate and organized records of all AR transactions
8 Collaboration:
Coordinate with the sales and finance teams to address invoice and payment issues.
Support month-end and year-end closing processes as required
Job ID: 143656577