Job Responsibilities:
Accounts Receivable & Billing
- Ensure timely, accurate invoicing for logistics services including air freight, ocean freight, trucking, customs brokerage, and value‑added services
- Validate invoices in line with customer contracts, global pricing agreements, SOPs, and Incoterms
- Ensure billing accuracy for freight charges, customs duties, VAT, demurrage, detention, and fuel or currency adjustments
Collections & Cash Management
- Manage AR portfolio and actively drive collections in accordance with approved credit limits and global payment terms
- Follow up on overdue balances, escalate delinquent accounts per global credit and risk policies
- Maintain accurate AR aging and forecast expected cash receipts to support cash‑flow planning
Dispute Resolution & Stakeholder Coordination
- Lead resolution of billing discrepancies and disputes by coordinating with Operations, Customer Service, Sales, and Pricing teams
- Ensure disputes are logged, tracked, and resolved within defined service‑level agreements (SLAs)
Financial Controls & Compliance
- Perform customer account reconciliations and ensure sub‑ledger integrity
- Support month‑end and quarter‑end close, including revenue recognition, accruals, and bad debt assessments
- Ensure compliance with Our multinational internal control frameworks, SOX requirements (where applicable), and local statutory regulations
- Prepare and provide documentation for internal and external audits
Reporting & Continuous Improvement
- Prepare and analyze AR reports (aging, DSO, collection effectiveness, dispute trends)
- Identify process inefficiencies and support continuous improvement initiatives aligned with global finance transformation goals
- Support system enhancements and ERP standardization initiatives
Leadership & Collaboration
- Act as a subject‑matter resource for junior AR associates
- Share best practices and ensure adherence to global policies and standard operating procedures
- Collaborate effectively in a matrix, multi‑country environment
Job Qualifications:
- Bachelor's degree in Accounting, Finance, or Commerce
- 4–7 years of Accounts Receivable experience, preferably within multinational logistics, freight forwarding, or supply chain organizations
- Solid understanding of logistics revenue structures and freight‑related charges
- Hands‑on experience with global ERP systems (SAP preferred; Oracle or Dynamics accepted)
- Strong proficiency in MS Excel and financial reporting tools
- Working knowledge of VAT and local tax requirements
- Experience operating in a multicultural, matrix organization is strongly preferred
- Excellent or Native Speaking Level English is a MUST
