Accounts Receivable Supervisor Experience in Food industry.

Accounts Receivable Supervisor Experience in Food industry from 5 to 7 years

Job Summary

The AR Supervisor is responsible for managing the day-to-day operations of the accounts receivable team. This includes overseeing invoicing, following up on collections, reconciling customer accounts, and preparing aging reports. The AR Supervisor ensures the team works efficiently, accurately, and in line with company policies, while reporting directly to the AR Manager.

Key Responsibilities

Invoicing

• Review and approve customer invoices before issuance.
• Ensure invoices are accurate, properly documented, and sent on time.
• Oversee the upload of invoices to the e-invoicing portal as required.

Collections Follow-Up

• Coordinate daily collection follow-ups with the AR team.
• Ensure all overdue accounts are contacted regularly and systematically.
• Keep clear records of customer payment commitments and follow up accordingly.
• Escalate unresolved or high-risk accounts to the AR Manager.

Customer Account Reconciliation

• Ensure all customer accounts are reconciled on a monthly basis.
• Review customer statements of account (SOA) before sending.
• Investigate and resolve any discrepancies or unallocated payments.

Aging Reports

• Prepare and review weekly and monthly AR aging reports.
• Highlight overdue accounts and flag high-risk balances to the AR Manager.
• Track collection progress and update the team's priorities accordingly.

Issue Resolution

• Act as the first point of contact for customer billing disputes and account queries.
• Coordinate with Sales, Operations, and Finance to resolve issues quickly.
• Escalate complex or unresolved issues to the AR Manager with a clear summary.

Team Supervision

• Supervise and guide the daily work of the AR team.
• Assign tasks, set priorities, and ensure deadlines are met.
• Support team members with coaching and on-the-job training.
• Cover for the AR Manager when needed and ensure smooth operations.
• Conduct regular team check-ins to review progress and address challenges.

Qualifications and Experience

• Bachelor's degree in Accounting, Finance, or a related field.
• Minimum 5 years of experience in accounts receivable or a similar finance role.
• At least 2 years in a supervisory or senior accountant position.
• Experience with ERP systems such as SAP, Oracle, Dynamics 365, or Odoo.

• Knowledge of VAT regulations and e-invoicing requirements.
• Experience in FMCG, manufacturing, or a structured corporate environment is preferred.

Required Skills

• Strong attention to detail and commitment to accuracy.
• Good communication skills — written and verbal (Arabic and English).
• Ability to lead and motivate a team.
• Problem-solving mindset with the ability to work under pressure.
• Proficiency in Microsoft Excel (pivot tables, VLOOKUP, aging models).
• Team player with a collaborative working style.