Admin Assistant - Fluent English Speaker

Medical admin work (filling forms scan requests, surgery bookings) Matching clinics between hospitals and practice management database

Adding new patient information on Practice Management System (Medd base)

Assisting the PA with adding and cancelling clinics

Sending review invitations via email

Chasing appointment authorization codes via email

Posting and emailing clinic letters to patients and GPs

Sending appointment confirmation emails to patients.

Updating PAs of the missing appointments to take action

Making sure that the authorization codes and LOGs are in place for the appointments

Checking the renaming of the LOGS is done accurately based on the agreed format

Making sure that all the required clinic actions are done.

Making sure that all the surgery documents are sent and uploaded on Medd base

Receiving calls as an operator and transferring them to the required PA

Creating and delivering reports to Team leaders

Upload scanned files from Teams to Medd base

Review scanned registration forms and compare the given information with the ones on the system Uploads reports from external hospitals to Medd base

Escalating issues and complaints to the Team Leader Assist team members upon team leader's request

Job Requirements:

Fluent English

High Communication Skills

Multitasker and Customer focused

Eager to learn

Good English in writing skills

Team Player

Flexible

Skills:

Excellent verbal and written communication skills.

Applicants should have an aptitude for sales

Strong organizational and multitasking abilities.

High level of empathy and interpersonal skills.

Ability to work under pressure and handle challenging situations calmly.

Working Hours: 11:00AM to 7:00PM

Working Days: Monday to Friday ( Saturday & Sunday off )

Work Location: El Merghany - Heliopolis