Purpose
Lead the Operations Support team and oversee centralized Billing and Backlog Management activities, ensuring efficient support to field operations across the Area, Branch, or LOB.
Key Responsibilities
- Manage daily administrative and operational support activities, ensuring accuracy and timeliness.
- Maintain data integrity across Johnson Controls Arabia systems and tools.
- Recruit, develop, and lead the Operations Support team.
- Set performance objectives, conduct reviews, and provide coaching.
- Ensure staff are trained on relevant processes, tools, and systems.
- Partner with Finance & Accounts to support monthly revenue recognition validation and reporting.
- Drive continuous improvement and perform other assigned duties.
Qualifications
- Bachelor's degree in Accounting, Finance, or a related field.
- Minimum 7 years of experience in Accounting, Financial Analysis, Operations, or Team Leadership roles.
- Strong analytical, problem-solving, and leadership skills.
- Results-driven with excellent communication and team management abilities.
