Job Purpose
To provide administrative and organizational support to management and various departments, ensuring smooth daily operations through scheduling, correspondence management, document organization, and administrative follow-up.
Key Responsibilities
- Organize and manage schedules, appointments, and daily activities.
- Prepare and draft letters, reports, presentations, and other documents.
- Handle phone calls, emails, and direct inquiries to the appropriate departments.
- Maintain and organize physical and electronic filing systems.
- Follow up on administrative tasks and ensure timely completion.
- Coordinate meetings, travel arrangements, and bookings when required.
- Provide administrative and clerical support to different departments.
- Monitor office supply inventory and coordinate purchasing needs.
- Prepare periodic reports and submit them to management.
- Maintain confidentiality of company information and records.
Qualifications
- Diploma or Bachelor's degree in Business Administration or a related field.
- Previous experience in administrative or clerical roles (1–3 years preferred).
- Proficiency in Microsoft Office applications, especially Word, Excel, and PowerPoint.
- Strong organizational and time management skills.
- Excellent written and verbal communication skills.
- Ability to work under pressure and manage multiple tasks efficiently.
- Professional appearance and excellent interpersonal skills.
Preferred Skills
- Ability to prepare reports and analyze basic data.
- Good command of the English language.
- Familiarity with office management systems or ERP software.
Key Performance Indicators (KPIs)
- Timely completion of administrative tasks.
- Accuracy in document and file management.
- Effective scheduling and coordination of meetings.
- Management and departmental satisfaction level.
