Purpose and Scope of Position
The Administrator is responsible for providing efficient administrative and operational support to ensure smooth day-to-day office functioning. The role involves coordination, documentation, record management, and supporting internal teams to maintain high standards of organization and efficiency.
Key Responsibilities
Administrative Support
- Manage day-to-day administrative tasks and office coordination
- Handle correspondence, emails, and internal communications
- Maintain accurate records, files, and documentation (physical and digital)
- Prepare reports, letters, memos, and presentations as required
Office Management
- Coordinate office supplies, stationery, and vendor requests
- Support meeting arrangements, scheduling, and minute-taking
- Ensure office facilities are well-maintained and functional
- Liaise with internal departments and external stakeholders
Coordination & Support
- Assist management and teams with operational and administrative requirements
- Track requests, follow up on approvals, and ensure timely closure
- Support onboarding documentation and internal processes
- Coordinate with IT, HR, and Finance for administrative support
Compliance & Records
- Ensure proper filing and documentation as per company policies
- Support audits by maintaining accurate records
- Assist in updating SOPs and administrative procedures
Skills & Competencies
- Strong organizational and time-management skills
- Good written and verbal communication abilities
- Attention to detail and accuracy
- Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
- Ability to multitask and work in a fast-paced environment
- Professional attitude with a problem-solving mindset
Qualifications & Experience
- Diploma or Bachelor's degree in Business Administration or related field
- 2–4 years of experience in an administrative or office support role
- Experience in corporate, hospitality, or semi-government environments is an advantage
Additional Requirements
- Ability to handle confidential information with discretion
- Flexible and proactive approach to work
- Willingness to support additional tasks as assigned