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Loyal To Cumbria

Administrative Customer (Remote) Virtual Entry-Level Admin Assistant

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Job Description

Job Title: Administrative Customer (Remote) Virtual Entry-Level Admin Assistant

Location: United Arab Emirates (UAE), Kingdom of Saudi Arabia (KSA), and MENA Region

Employment Type: Full-Time or Part-Time

Experience Level: Entry-Level

Position Summary

We are seeking a motivated and detail-oriented Administrative Customer Virtual Entry-Level Admin Assistant to support administrative operations and customer service activities in a fully remote environment. This entry-level role is ideal for candidates beginning their professional careers who are eager to develop skills in administration, communication, and customer support. The successful candidate will demonstrate strong organizational abilities, professionalism, and a commitment to accuracy.

Key Responsibilities

Provide day-to-day administrative support including data entry, document preparation, record maintenance, and digital file organization.

Respond to customer inquiries via email, chat, or phone in a professional and timely manner.

Assist with scheduling meetings, managing calendars, and coordinating virtual appointments.

Maintain and update customer information within CRM systems and internal databases.

Prepare reports, spreadsheets, presentations, and general correspondence as required.

Support order processing, billing inquiries, and basic account management tasks.

Monitor shared inboxes and ensure proper routing of communications.

Conduct basic research and compile information for management review.

Maintain confidentiality of company and customer information at all times.

Perform additional administrative and customer support duties as assigned.

Required Qualifications

High school diploma or equivalent required; diploma or coursework in business administration or related field is an advantage.

Strong written and verbal communication skills in English; Arabic proficiency is preferred.

Basic proficiency in Microsoft Office or Google Workspace applications.

Comfortable using email platforms, video conferencing tools, and online collaboration systems.

Strong organizational skills and attention to detail.

Ability to manage time effectively and work independently in a remote environment.

Reliable high-speed internet connection and a dedicated professional workspace.

Positive attitude and willingness to learn.

Preferred Qualifications

Previous internship, volunteer work, or part-time experience in administrative or customer service roles.

Familiarity with CRM systems or data entry platforms.

Understanding of customer service standards within the UAE, KSA, or broader MENA region.

Ability to work collaboratively within a virtual team environment.

Work Environment

This is a fully remote position supporting operations across the UAE, KSA, and MENA region. The role requires strong self-discipline, accountability, and effective communication within a distributed team. Training and onboarding will be provided to ensure successful performance.

Compensation and Benefits

Compensation is competitive and aligned with regional market standards. Performance-based incentives and opportunities for professional growth may be available. Benefits are provided in accordance with company policy and applicable regional labor regulations.

Application Process

Interested candidates should submit a resume outlining education, relevant skills, and any prior administrative or customer service experience. Qualified applicants will be contacted for further evaluation. We are committed to equal opportunity employment and fostering a diverse and inclusive workplace.

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About Company

Job ID: 143045351