Administrative Customer (Remote) Virtual Entry-Level Admin Assistant

Job Title: Administrative Customer (Remote) Virtual Entry-Level Admin Assistant

Position Overview

We are seeking a motivated and customer-focused Administrative Customer Virtual Entry-Level Admin Assistant to join our fully remote team. This entry-level position is ideal for individuals beginning their professional careers who are eager to gain experience in administrative support and customer service. The role involves assisting with customer communications, maintaining accurate records, and supporting daily administrative operations in a virtual environment. The ideal candidate is organized, dependable, and eager to learn.

Key Responsibilities

Customer Service Support

Respond to customer inquiries via email, chat, or phone in a professional and timely manner

Provide accurate information regarding products, services, policies, and procedures

Escalate complex customer concerns to appropriate team members

Document customer interactions accurately within company systems

Follow up with customers to ensure satisfactory resolution

Administrative Assistance

Perform data entry and maintain organized digital records

Prepare and format reports, spreadsheets, and correspondence

Assist with scheduling appointments and coordinating virtual meetings

Manage email communications and route messages appropriately

Support supervisors and team members with general clerical tasks

Data and Record Management

Input, update, and verify customer and operational data

Conduct basic quality checks to ensure accuracy and completeness

Maintain confidentiality of sensitive customer and company information

Organize electronic files according to company standards

Communication and Collaboration

Participate in virtual meetings, onboarding, and training sessions

Communicate clearly with supervisors and cross-functional teams

Provide status updates on assigned tasks and deadlines

Contribute to maintaining a positive and professional remote work environment

Required Qualifications

High school diploma or equivalent required

Strong written and verbal communication skills

Basic computer proficiency, including Microsoft Office and Google Workspace

Strong attention to detail and organizational skills

Ability to multitask and manage time effectively

Willingness to learn and adapt in a remote setting

Reliable high-speed internet connection and dedicated workspace

Preferred Qualifications

Previous customer service, volunteer, internship, or administrative experience

Familiarity with CRM or cloud-based systems

Basic understanding of office procedures

Prior remote work experience

Core Competencies

Customer-focused mindset

Attention to detail and accuracy

Accountability and reliability

Time management and organization

Professional communication

Adaptability and eagerness to learn

Work Environment

Fully remote position

Structured onboarding and virtual training provided

Performance metrics focused on responsiveness, accuracy, and task completion

Supportive and collaborative remote team culture

Opportunities for mentorship and career growth

Compensation and Benefits

Competitive entry-level compensation

Paid time off and holiday pay where applicable

Health, dental, and vision benefits for eligible employees

Professional development and advancement opportunities

Flexible remote work environment

This role is ideal for an entry-level professional who is eager to build foundational skills in customer service and administrative support while contributing to a dynamic and supportive remote team.