Admissions & Enrollment Officer

We're Hiring: Admissions & Enrollment Officer

Location: Nasr City, Cairo, Egypt — On-site

Employment Type: Full-Time

Schedule: Flexible 8-hour shifts, mainly afternoon/evening

Organization: Windsor University USA — Washington, D.C.-based

Windsor University USA is looking for a motivated, organized, and student-focused professional to join our Cairo team as an Admissions & Enrollment Officer.

This role is ideal for someone with experience in education, university admissions, enrollment services, student recruitment, academic advising, or student support.

About the Role

The Admissions & Enrollment Officer will guide prospective students through the admissions process, review applications and supporting documents, answer program-related questions, and follow up with applicants from initial inquiry through enrollment.

The selected candidate will work closely with students, admissions staff, faculty members, and university administrators to help provide an organized, accurate, and supportive admissions experience.

This is an education-focused position. Candidates should understand how universities, academic programs, admissions requirements, and student enrollment processes operate.

Important Location Requirement

Because this is an on-site position, candidates must live within approximately 30 minutes of our Nasr City office.

Applicants who live too far from Nasr City or outside Greater Cairo may not be considered.

Office Location

Nasr City, Cairo, Egypt

Near El Tayaran Street / Al Hay As Sabea area

Important Experience Requirement

Prior experience in the education sector is required.

Candidates with experience in universities, schools, educational institutions, training centers, academic advising, admissions, enrollment, or student services will be preferred.

Applicants with only general sales, customer service, or call-center experience and no education-sector background may not be considered.

Who We're Looking For

We are looking for someone who is:

• Experienced in education, admissions, enrollment, or student services
• Comfortable communicating directly with prospective and current students
• Familiar with academic programs and university admissions procedures
• Organized, detail-oriented, and consistent with follow-up
• Professional in written and spoken English
• Able to explain requirements clearly and accurately
• Patient, supportive, and student-centered
• Able to review documents and identify missing information
• Comfortable working with faculty members and university administrators
• Able to work independently and meet deadlines
• Comfortable working in an international university environment
• Available to work on-site in Nasr City

Main Responsibilities

Admissions and Application Support

• Guide prospective students through the university application process
• Explain admissions requirements, program options, tuition, scholarships, and application procedures
• Assist applicants in completing application forms correctly
• Review applications and supporting documents for completeness
• Identify missing documents and follow up with applicants
• Help applicants understand academic and English proficiency requirements
• Organize applicant records and maintain accurate admissions files
• Track applicants throughout the admissions and enrollment process
• Ensure applications are processed accurately and on time
• Escalate complex admissions questions to the appropriate university administrator

Student Communication and Follow-Up

• Respond professionally to prospective student inquiries
• Communicate with applicants through email, telephone, online meetings, and approved messaging platforms
• Conduct consistent follow-up with applicants who have started but not completed their applications
• Provide clear updates regarding application status and required next steps
• Schedule preliminary meetings or admissions interviews when needed
• Support admitted students as they prepare to begin their programs
• Maintain accurate records of student communications and follow-up activities
• Help create a positive and supportive experience for every applicant

Program and Academic Guidance

• Provide accurate general information about Windsor University USA programs
• Help students compare available programs based on their educational goals
• Explain program formats, schedules, admissions standards, and graduation expectations
• Coordinate with academic staff when applicants have program-specific questions
• Assist students with general study-related and international education questions
• Provide general information about study and visa-related procedures when applicable, without providing legal advice
• Refer applicants to qualified university personnel when questions require academic, financial, or immigration authorization

Document Review and Administrative Support

• Review transcripts, identification documents, resumes, statements, and other application materials
• Check documents for completeness, clarity, and consistency
• Maintain organized digital admissions records
• Prepare applicant summaries and internal admissions reports
• Update student information in university systems and tracking documents
• Assist with admissions letters, enrollment communications, and official notifications
• Follow university admissions policies and confidentiality requirements
• Support administrative tasks related to student onboarding and enrollment

Admissions Research and Content

• Research admissions practices and requirements when assigned
• Draft clear admissions instructions, email templates, website content, and student guidance materials
• Help update frequently asked questions and application instructions
• Review admissions-related website content for accuracy
• Support informational meetings, webinars, and recruitment events
• Assist with creating professional admissions announcements and student communications

Collaboration and Institutional Support

• Work closely with admissions, student services, faculty, administration, and leadership teams
• Coordinate with faculty members regarding academic questions from applicants
• Support student enrollment and onboarding activities
• Participate in admissions meetings and training sessions
• Help improve admissions procedures and applicant communication
• Represent Windsor University USA professionally with students, families, faculty members, and external contacts

Required Qualifications

• Bachelor's degree required
• Prior experience in the education sector is required
• Strong written and spoken English
• Strong communication and interpersonal skills
• Strong organizational and time-management skills
• Ability to review and organize application documents
• Ability to communicate requirements clearly and professionally
• Ability to work independently and follow up consistently
• Good problem-solving and decision-making skills
• Strong attention to detail and accuracy
• Professional attitude and commitment to student service

Strongly Preferred Qualifications

• Master's degree
• Experience in university admissions or enrollment
• Experience in student affairs or academic advising
• Experience working with international students
• Experience with online or remote education programs
• Experience in a U.S.-based or international university
• Familiarity with transcripts, admission requirements, and academic credentials
• Experience assisting students with study or visa-related procedures
• Experience conducting applicant interviews or informational meetings
• Experience writing professional emails, admissions content, or student instructions
• Familiarity with student information systems, customer relationship management systems, or admissions tracking tools

Preferred Backgrounds

Candidates with academic or professional experience in any of the following areas are encouraged to apply:

• University admissions
• Enrollment management
• Student affairs
• Academic advising
• Student services
• University administration
• International education
• Online education
• English language education
• Academic coordination
• Educational consulting
• Training institutions
• Education management

Work Schedule

• Full-time position
• On-site at the Nasr City office
• Flexible 8-hour shifts
• Afternoon and/or evening availability preferred
• Schedule may align with U.S. Eastern Time when needed
• Occasional Saturday availability may be required for interviews, meetings, or admissions events

What We Offer

• Competitive salary
• Performance-based bonuses
• Professional development and admissions training
• Experience in international higher education administration
• Exposure to U.S. university admissions and enrollment processes
• Collaborative work environment
• Growth and advancement opportunities
• Opportunity to help students achieve their educational goals

Application Process

Interested candidates should submit their resume through LinkedIn.

After the initial review, selected candidates will receive an email with instructions to complete the employee application form on the Windsor University USA website.

Candidates may also be required to:

1. Attend a preliminary online meeting
2. Complete a free English proficiency test through Windsor University USA
3. Participate in an online interview
4. Attend a final in-person interview at the Nasr City office
5. Finalize employment documents and work arrangements

Applicants should expect to receive a response within approximately one week after completing the required application steps.

Apply Here

https://windsoruniversity.us/careers/available-jobs/employee-information-form/

English Proficiency Test

https://windsoruniversity.us/duolingo/

Interview Process

• Shortlisted candidates may be invited to an online interview
• Successful candidates may then be invited for an in-person interview
• In-person interviews are usually held on Saturdays at the Nasr City office

Learn More About Windsor University USA

https://windsoruniversity.us/

Note

Recruitment is conducted on a rolling basis. Early applications are encouraged.