Admissions Officer (Social Media & Call Center Experience) – Windsor University, Cairo Office
Location: Cairo, Nasr City – Egypt
Employment Type: Full-time (Contract + Bonus Based)
About the Job
Windsor University, a U.S.-based higher-education institution headquartered in Washington, D.C., is expanding its Cairo office in Nasr City. We are hiring an Admissions Officer (Social Media & Call Center Experience) to manage student inquiries, convert leads into enrolled students, and maintain daily communication across Facebook, Instagram, LinkedIn, WhatsApp, and email. This full-time position offers flexible working hours, insurance after six months, and annual salary increases.
Key Responsibilities
- Manage and process student applications for Windsor University's hybrid and online programs.
- Respond promptly to inquiries and leads from Facebook, Instagram, LinkedIn, WhatsApp, and email.
- Convert leads into enrolled students through professional communication and consistent follow-up.
- Guide prospective students through admissions, application, and visa steps.
- Coordinate with the U.S.-based admissions and academic teams.
- Create and manage social-media content promoting Windsor University's programs.
- Track engagement metrics and report lead-conversion results.
- Maintain accurate records and complete administrative updates on time.
- Review Windsor University's website
- to stay informed about programs and services.
Qualifications
- Excellent English communication skills (spoken and written).
- Proven ability to manage social-media messages and inbound calls efficiently.
- Strong customer-service, sales, and lead-conversion skills.
- Experience in admissions, marketing, or call-center environments (preferred).
- Familiarity with international or online higher-education systems (a plus).
- Strong writing, organization, and research skills.
Work Conditions and Benefits
- Working Hours: 8 hours/day (12 PM – 8 PM or flexible 2 PM – 10 PM).
- Compensation: Contract-based with performance bonuses.
- Overtime: Available with additional pay.
- Insurance: Provided after 6 months.
- Annual Increase: Based on performance review.
- Workplace: Cairo, Nasr City (Administrative Office).
Application Process
- Submit your resume through the Day1CPT LinkedIn page.
- Shortlisted candidates will complete an online application form via the Windsor University website.
- Attend an initial online meeting and complete a 40-minute English proficiency test.
- Participate in the final interview and finalize onboarding.
Join Windsor University — a Washington, D.C.–based institution shaping the future of hybrid and online education.
