Gradients Advertising is looking for an exceptional Senior Account Manager to lead strategic client partnerships, drive business growth, and oversee the successful delivery of integrated marketing and communication campaigns. This role requires a commercially driven leader with a deep understanding of branding, advertising, digital marketing, production, media, and client consultancy. The ideal candidate combines strategic thinking with operational excellence, inspiring internal teams while serving as a trusted advisor to clients and contributing directly to agency growth.
This is an on-site position based at our office in Lebanon Square, Mohandessin.
Key Responsibilities:
Client Leadership
- Own and lead a portfolio of strategic client accounts, serving as the senior point of contact and trusted business advisor.
- Develop strong executive-level relationships with key client stakeholders and decision-makers.
- Understand clients business challenges and proactively recommend strategic marketing and communication solutions.
- Lead annual and quarterly planning sessions with clients to identify growth opportunities.
- Deliver an exceptional client experience across every touchpoint.
Business Growth
- Identify opportunities to grow existing accounts through integrated solutions, cross-selling, and upselling.
- Support the agency's new business efforts, including pitches, proposals, and presentations.
- Take ownership of account revenue, profitability, forecasting, and commercial performance.
- Negotiate scopes of work, budgets, timelines, and commercial agreements.
Strategic & Project Leadership
- Translate client objectives into clear strategic, creative, media, digital, and production briefs.
- Oversee multiple integrated campaigns simultaneously from briefing to final delivery.
- Ensure projects are delivered on time, within budget, and to the highest quality standards.
- Anticipate risks early and implement proactive mitigation plans.
- Drive continuous process improvements across accounts.
Team Leadership
- Mentor, coach, and develop Account Executives and Senior Account Executives.
- Delegate responsibilities effectively while maintaining accountability.
- Foster collaboration across Strategy, Creative, Studio, Content, Media, Production, and Finance teams.
- Inspire teams to deliver outstanding work under tight deadlines.
Financial Management
- Own account profitability and ensure projects achieve financial objectives.
- Review quotations, estimates, purchase orders, and supplier costs.
- Monitor project margins and recommend efficiencies.
- Ensure timely invoicing and payment follow-up.
Quality & Excellence
- Maintain exceptional standards across all deliverables.
- Review creative work before client presentations.
- Ensure agency processes and quality assurance standards are consistently followed.
- Champion innovation and continuous improvement.
Qualifications
- 5+ years of experience in account management within a leading advertising, branding, digital, or integrated communications agency.
- Proven experience managing large-scale integrated marketing campaigns.
- Demonstrated success leading high-value client relationships.
- Strong commercial acumen with experience managing budgets and profitability.
- Excellent understanding of branding, digital marketing, media, production, printing, and campaign execution.
- Exceptional project management and organizational skills.
- Outstanding leadership and team development capabilities.
- Strong negotiation and stakeholder management skills.
- Excellent written and verbal English communication skills.
- Bachelor's degree in Marketing, Business Administration, Communications, Advertising, or a related discipline.
Skills
- Strategic marketing planning and brand consultancy.
- Advanced presentation development using Microsoft PowerPoint and Apple Keynote.
- Strong storytelling and persuasive communication skills.
- Excellent business writing and proposal development.
- Experience leading integrated campaign planning.
- Strong analytical skills with the ability to interpret campaign performance and business insights.
- Commercial mindset with a passion for growing client partnerships.
- High proficiency in Microsoft Office, Google Workspace, and project management platforms.
- Ability to thrive in a fast-paced agency environment while managing multiple priorities.
- High emotional intelligence with excellent leadership, coaching, and conflict-resolution skills.
