Key Responsibilities
AI Project Support & Execution
- Assist in the planning, coordination, and execution of AI projects from kick-off to deployment.
- Research and evaluate AI tools, platforms, and solutions that fit specific business needs.
- Work with vendors and internal stakeholders to integrate AI tools into existing systems and workflows.
- Document project progress, timelines, and outcomes to keep stakeholders informed.
Workflow Automation
- Conduct walkthroughs with department teams (Finance, Purchasing, Operations, Sales, Logistics, etc.) to understand and map out manual processes.
- Identify tasks suitable for automation and propose practical AI-driven solutions.
- Build and deploy automations using no-code/low-code tools such as Make (Integromat), Zapier, Microsoft Power Automate, or similar platforms.
- Monitor and maintain deployed automations, troubleshooting issues and making improvements over time.
AI Tools Adoption
- Help onboard employees onto new AI tools through simple guides, walkthroughs, and hands-on support.
- Act as an internal resource and first point of contact for questions related to AI tools in use.
- Stay up to date on new AI tools and use cases, and share relevant findings with the team.
Reporting & Documentation
- Track key metrics such as time saved, error reduction, and adoption rates for implemented solutions.
- Maintain clear documentation of all automations, integrations, and AI workflows.
- Prepare simple reports and updates for management on project status and results.
Requirements
Must-Have
- 1–3 years of experience in a tech, operations, or process improvement role.
- Hands-on experience with at least one automation or no-code tool (e.g., Zapier, Make, Power Automate, Notion AI, etc.).
- Comfortable using and exploring AI tools (e.g., ChatGPT, Claude, Gemini, or similar).
- Strong attention to detail and ability to document processes clearly.
- Good communication skills — able to explain tech concepts simply to non-technical colleagues.
- Self-starter attitude with a willingness to learn and figure things out.
