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Job Description

About e& CX Solutions

It's one of Etisalat affiliates that offers business process outsourcing services. With Our highly skilled team, cutting-edge technology, and a decade of expertise in empowering business growth, we enable you to optimize operations and enhance customer experiences. e& global services in Egypt cater excellence to your ever-changing lifestyle and ever-expanding demands covering not only business process outsourcing, but a wide collection of services that suit your various needs. We will continue to be your trusted companion and consultant, enabling connectivity and everything beyond, accelerating the digital world and pioneering future-forward spaces.

As a key member of the AI Solutions Architect team, you will act as a trusted advisor to our team, this includes:

Providing the architectural guidance and recommendations necessary to promote successful engagements with partners.

Capture and share best-practice knowledge with our broader Solution Architect community. Share customer feedback to internal product management

Design/implementation/consulting for Machine Learning/AI/Deep Learning solutions.

Technical architecture, design, deployment and operations for AI services, standards, protocols and devices.

The ideal candidate will be responsible for:

  • Perform detailed functional testing on VA as well as some non-functional tests needed (including regression testing)
  • Perform test data preparation and creation requests
  • Report, track and document testing defects
  • Create manual and automated test cases
  • Participate in planning, development and UAT for testing support
  • Give a high importance to details
  • Good communication skills
  • Knowledgeable with Virtual Assistant, VoiceBot, ChatBot, NLU platform such as IBM Watson

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Job ID: 135125655