Air Logistics Warehouse Operation Specialist

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The Air Logistics Warehouse Operations Executive is responsible for providing high-quality end-to-end operational services including customs clearance, cargo retrieval/handover, documentation and transport coordination to ensure that cargo is received and delivered in good condition within the agreed timeframe.

How you create impact

• Monitor shipment status, manage end‑to‑end air logistics operations and ensure all service timelines are met
• Handle customs clearance processes
• Coordinate with GHA for cargo retrieval/handover including delivery order issuance, slot booking and customs inspection when applicable
• Nominate customer/agent for direct collection at terminal when required
• Arrange transportation and ensure timely cargo collection/delivery
• Update shipment milestones and upload required documents in a timely manner
• Prepare and control shipment documentation such as exit/entry forms, claim submissions and related paperwork
• Handle discrepancies and deviations, including missing cargo, cargo damage reports and claims with proactive updates to stakeholders.
• Report operational issues, disputes or discrepancies to supervisors, managers, divisional managers or branch managers in an immediate manner.

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What we would like you to bring

• Proven experience in air logistics operations and AOG cargo.
• Strong knowledge of customs clearance procedures and air cargo handling.
• Experience in leading teams or supervising operational functions.
• Excellent communication and stakeholder management skills.
• Strong analytical and problem‑solving abilities with a proactive mindset.
• Ability to work under pressure and manage multiple priorities effectively.
• High attention to detail and commitment to operational accuracy.
• Proficiency in shipment documentation and milestone management.
• Valid driving licence.
• Willingness to work in a shift‑based schedule.

What's in it for you

You will join a global industry leader in a dynamic airport‑based environment, working closely with international stakeholders and operational partners. The role offers strong opportunities for professional growth, exposure to complex logistics operations, involvement in process improvement initiatives, and a collaborative culture that values ownership, innovation, and continuous development, supported by competitive compensation and benefits.