American Real-Estate Customer Success Specialist

Real Estate Solutions (RES) is a dedicated partner in the real estate industry, offering exceptional customer service and support. Our mission at RES-VA is to empower clients to close more deals through tailored services. We provide highly-trained cold callers and lead managers to improve business processes and drive success. With a focus on enhancing sales and operational efficiency, RES is committed to becoming the trusted growth partner for its clients.

This is a full-time hybrid role based in Cairo, Egypt, with the flexibility of working from home for part of the time. As an American Real-Estate Customer Success Specialist, you will be responsible for managing client accounts, providing stellar customer service, and supporting real estate professionals in meeting their business goals. Day-to-day tasks will include managing client inquiries, assisting with real estate transactions, supporting sales processes, and ensuring clients have the tools and resources needed to succeed.

• Proficiency in Real Estate, Real Estate Development, and Real Property knowledge
• Strong skills in Customer Service and interfacing with clients
• Experience in Sales and a client-focused mindset
• Excellent communication and interpersonal skills, both verbal and written
• Ability to handle multiple tasks efficiently in a hybrid work environment
• Proficient in CRM tools and other real estate technologies
• Highly organized with a professional attitude
• Experience in the U.S. real estate market is a plus
• Bachelor's degree in Business Administration, Real Estate, or a related field