Job Purpose
Analyse all aspects of the Retail Group business performance data for the assigned market (results, plans,u00A0execution, design and organization) and provide comprehensive reports to support strategic managementu00A0decision making and contribute to the achievement of continuous operational excellence within Retail Group.
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Key Accountabilities
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Job Specific Accountabilities
Analysis
- Collaborate with Retail Management to identify the business needs and understand the businessu00A0processes in order to facilitate the effective development of required business solutions.
- Assist the business in defining initiatives, including defining their objective, conducting cost benefitu00A0analysis, determining operational feasibility studies etc. to facilitate the development of au00A0comprehensive business case.
- Generate high quality periodic and ad hoc reports for line and senior management review andu00A0effective decision-making process.
Reporting
- Establish reports and insights, in line with strategy and guidelines, to capture most important findings ready for communication towards management.
- Prepare relevant materials for meetings and presentations, in line with the agreed-upon content tou00A0ensure that the information shared is relevant, correct and timely available.
Cost Control
- Monitor the financial performance of a given area of activity versus budgets so that areas ofu00A0unsatisfactory performance are identified and rectified promptly, and potential performanceu00A0improvement opportunities are capitalized upon.
- Develops standard procedures to manage and maintain business operational and financialu00A0objectives.
Process Optimization
- Identify and support business process improvements and efficiencies that support Retail groupu00A0business performance, improve customer satisfaction and drive innovation and growth.
- Apply structured problem-solving efforts and track trends to identify barriers to effective and efficientu00A0performance and areas for possible optimization.
- Identify critical areas where there is a business need to execute improvement projects by supportingu00A0the Business Process Optimization Manager in facilitating sessions with relevant employees.
Planning
- Support operational planning for next year and roll out target of (sales, expansions, new concepts,u00A0new products, locations, regions, etc) based on data and analytics gathered.
External Market assessment
- Utilise the most appropriate inputs in terms of data/information, both internal and external. Identifyu00A0gaps in data/information relevant to projects.
- Identify ways to analyse different market metrics and variable that can provide answers to currentu00A0performance gaps or can inform decision makers on different drivers or derailers that can affectu00A0performance.
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Qualifications, Experience, Knowledge & Skills
- Minimum Qualification
Bacheloru2019s degree in marketing, business management or equivalent with 6 years of experience in
Retail industry.u00A0 - MBA from premier/reputed institute with 2 to 4 years of experience in top tier or reputed managementu00A0consulting.
Minimum Experience & Knowledge & Skills
- 6 years of total work experience with Top tier or reputed management consulting experience ideally inu00A0Retail and fuel station segments and /or Retail industry experience in strategy, business planning andu00A0program management roles.
- OR 6 years of experience in business planning and performance analysis in Fuel Retail industry.
- Advanced skills in Excel, Word, PowerPoint, Financial modelling and business intelligence tools
- BI Dashboard development experience a plus.
- Ability to multi-task and work in short deadlines.
- Strong stakeholder management skills and ability to communicate (verbal and written) acrossu00A0hierarchies from C suite to field staff.
- Proactive, team player, collaborative, focused and goal oriented.
- Knowledge of business workflows, operations processes and systems.
- Innovative and conceptual thinking.
- Communication and influencing skills.
