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Mercedes-Benz Egypt

Applications Management Manager

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Job Description

Main Tasks:

IT Landscape and Methods:

  • Define IT landscape and methods for the company to achieve synergy, efficiency and standardization considering Mercedes-Benz standard applications and solutions from the various ITS units.
  • Develop and optimize the local business processes, function, data and technology working models and processes.
  • Implement system development methods to ensure a harmonized and efficient translation of business requirements into solutions.
  • Guide the team members to implement and support business needs in respect to new systems and enhancements.

IT Operation:

  • Plan, build and run relevant applications for the company leveraging the Mercedes-Benz global teams.
  • Implement and monitor IT Applications and Systems as per agreed Service Level Agreements.
  • Ensure that local business requirements are implemented in a cost-effective manner by suitably leveraging on central, regional and local services.
  • Manage and implement relevant mainstream technology elements.

IT Projects and Governance:

  • Execute, monitor and track IT Software projects.
  • Ensure IT Software projects adhere to budget, time and quality targets
  • Plan development resources according to business needs.
  • Ensure proper project handling and change process in respect to locally developed systems or enhancements.
  • Support all central applications as first level of support to insure business continuity

Vendor Management:

  • Manage of contracts with external partners to ensure a cost-effective service and support model in line with the expected service level agreements.
  • Act as first line of contact in regards to software support vendors.

IT Security:

  • Manage the cyber security KPIs and measures for the local applications as the technical owner in respect to Mercedes-Benz standards.

Qualifications:

Educational Background:

  • Bachelor degree in IT Field or a similar degree in the same area of responsibility

Technical Knowledge:

  • 5-8 years of experience in the IT field with 2 Years fulfilling similar tasks and responsibilities
  • Clear business knowledge with the ability of problem analysis and problem solving
  • Experience in business solutions/demands management and dealing with service providers
  • Software development background is required
  • Awareness of infrastructure and security measures
  • ERP demands management experience is preferable
  • Experience in SQL and data visualization
  • Proficient in Microsoft Power Platform, with focus on Power Automate

Soft Skills/Individual Competence:

  • Agility in learning new technologies and trends
  • High communication and presentation skills
  • Problem solving and analysis skills
  • Ability to collaborate and work in a team
  • Breaking down and analyzing issues into functional points
  • Negotiation abilities
  • Perfect Command of the English Language

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About Company

Job ID: 137607959