Job Summary
The Applications Specialist – SharePoint plays a key role in supporting Mowasalat's vision of delivering agile, safe, and sustainable transport solutions by enhancing digital collaboration and productivity across the organization. The role is responsible for administering, maintaining, and optimizing SharePoint environments and collaboration platforms. It ensures efficient document management, workflow automation, and user support while contributing to digital transformation initiatives and maintaining high standards of data security and system performance.
Key Responsibilities:
SharePoint Administration
- Administer SharePoint sites, permissions, libraries, and content structures.
- Monitor platform performance, availability, and reliability.
Workflow & Automation Support
- Develop and maintain workflows using Power Automate and SharePoint tools.
- Support business process automation and digital transformation initiatives.
Document Management
- Ensure proper document control, versioning, and metadata management.
- Support records management and compliance requirements.
User Support & Training
- Provide technical support and troubleshooting assistance to SharePoint users.
- Develop and deliver training programs to enhance user adoption and platform utilization.
Collaboration Solutions
- Support intranet portals, collaboration sites, and departmental workspaces.
- Gather user requirements and coordinate platform enhancements.
Governance, Confidentiality & Compliance
- Ensure proper access, permissions, and security governance.
- Maintain confidentiality and protect sensitive organizational data.
Qualifications & Requirements:
Education
- Bachelor's degree in Computer Science, Information Technology, or a related field.
Experience
- 4–6 years of experience in SharePoint administration and collaboration platforms.
Certifications & Training (Preferred)
- Microsoft SharePoint Certification
- Microsoft 365 Fundamentals
Skills & Competencies
- SharePoint administration, troubleshooting, and platform management
- Workflow automation using Power Automate / Power Apps
- Document management and collaboration solutions
- Microsoft 365 administration and access permissions management
- Strong analytical thinking, problem-solving, and attention to detail
- Effective communication, training, and stakeholder support skills
