Aruba Resident Engineer

Job Title: HPE Aruba Resident Engineer

Location: Onsite Saudi Arabia (Riyadh & Jeddah)

Job Description

Acts as an extended member of customer team to support the account on daily basis. Holds a well-tuned background in pure networking AOS 8, AOS 10, Aruba Central, AirWave and ClearPass. Candidate should also have prior experience with consulting and experience with products in the Aruba portfolio.

Responsibilities

Be physically present on-site for this role.

Act as an extended member of the team who will be an HPE expert to support customer on a daily basis in order to be successful.

Considered as a subject matter expert to ensure the customer's infrastructure is up to date.

Perform routine checks on the network to ensure it is up to standards.

Support customer in migrations and integrations.

Be able to update and modify documentation and processes.

Work with customer support teams to resolve cases effectively and efficiently.

Identify potential issues and monitor/update the tasks.

Collaborate closely with key stakeholders on ongoing projects and work towards execution across all phases of the project lifecycle.

Education and Experience Required

Bachelor's degree or equivalent in computer science, engineering, or related field of study.

MBA or advanced degree in computer science or engineering preferred.

5+ years of work experience in a related field.

Knowledge and Skills

Wireless experience: site surveys, wireless design.

Strong knowledge of HPE Aruba product portfolio including Switching, Routing, AOS8 & AOS10, Wireless APs and IAPs, Controllers, SD-WAN, User Experience Insight, Aruba AirWave, Aruba ClearPass and extensions, Aruba Central, Aruba Meridian.

Well-tuned background in LAN / WAN / WLAN networking.

Strong troubleshooting, documentation, and consulting experience.

Ability to work in a fast-paced, multi-vendor environment with quick turnaround times.