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American University of Kuwait (AUK)

Assessment Systems & Educational Technology Manager

5-7 Years
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Job Description

Job Description

Department: Center of Continuing Education

Reports to: Director - CCE

Scope And Purpose

The Assessment Systems & Educational Technology Manager is responsible for overseeing

the planning, coordination, and continuous improvement of the Center's assessment systems,

testing operations, and related educational technologies. The role supports the integrity,

efficiency, and scalability of institutional assessments, certifications, and evaluation

processes while contributing to data-informed decision-making and digital transformation

initiatives.

The position plays a key role in ensuring compliance with internal policies and international

assessment standards, enhancing operational efficiency, and supporting student success

through effective use of technology and analytics.

Essential Duties And Responsibilities

  • Lead and manage the day-to-day operations of institutional testing and assessment systems, ensuring secure, efficient, and compliant delivery of local and international examinations.
  • Coordinate large-scale testing events, certification programs, and assessment initiatives, including logistics, scheduling, stakeholder coordination, and quality assurance.
  • Oversee the integration and optimisation of educational technologies used in testing, enrolment, and assessment processes.
  • Collaborate with academic departments to align training programs, curricula, and assessment activities with external certifications and employability-focused outcomes.
  • Develop and maintain assessment workflows, operational guidelines, and documentation to support consistency and compliance.
  • Analyze assessment data and testing outcomes, preparing reports and summaries to support institutional planning, accreditation, and continuous improvement efforts.
  • Support digital transformation initiatives related to assessment, data management, and reporting systems.
  • Contribute to revenue-generating assessment and certification activities by supporting pricing models, corporate partnerships, and outreach initiatives where applicable.
  • Ensure strict adherence to confidentiality, ethical standards, and data governance policies when handling student and institutional information.

Qualifications


Education:

  • Bachelor's degree in engineering or related field.
  • Master's degree in Artificial Intelligence, Computer Science, Engineering, Educational Technology, or a related field is a plus.

Experience


  • Minimum of 5 years of progressively responsible experience in educational technology, assessment operations, testing administration, or related university functions.
  • Prior experience in higher education testing centers, enrollment systems, or certification environments is highly desirable.

Key Competencies


  • Strong understanding of assessment systems, testing operations, and examination administration within higher education.
  • Demonstrated experience with educational technologies, digital systems integration, and process optimization.
  • Ability to analyze assessment data and generate clear, actionable reports for academic and administrative stakeholders.
  • Working knowledge of data analytics, visualization tools (e.g., Power BI), and reporting frameworks.
  • Strong project management, coordination, and stakeholder engagement skills.
  • Excellent communication and collaboration skills across technical and non-technical teams.
  • High attention to detail, operational discipline, and commitment to compliance and quality standards.
  • Fluency in English is required; Arabic proficiency is an advantage.

Additional Attributes


  • Experience supporting international testing bodies or certification providers is considered an advantage.
  • Background or applied interest in artificial intelligence, data science, or analytics within education is a plus.
  • Demonstrated leadership potential and ability to manage complex, multi-stakeholder initiatives

More Info

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Job ID: 143046123