Job Summary
We are seeking a detail-oriented Store Team Member – IT Asset Management to manage IT inventory, asset tracking, stock control, and device issuance across the organization. The ideal candidate will be responsible for maintaining accurate inventory records, supporting asset lifecycle management, coordinating hardware issuance and returns, and ensuring efficient store operations while adhering to organizational policies and procedures.
Key Responsibilities
IT Asset Management
- Maintain accurate records of IT assets throughout their lifecycle.
- Track hardware assets including laptops, desktops, monitors, printers, mobile devices, and peripherals.
- Update asset registers and ensure inventory accuracy.
- Support asset tagging, identification, and documentation.
- Monitor asset movement and ownership.
Inventory Management
- Manage IT inventory levels and maintain optimal stock availability.
- Perform regular inventory audits and stock reconciliation.
- Monitor inventory consumption and recommend replenishment.
- Ensure proper storage and handling of IT equipment.
- Maintain inventory records within asset management systems.
Device Issuance & Returns
- Coordinate issuance of IT devices to employees.
- Process asset returns during employee transfers, resignations, or replacements.
- Verify asset condition before issuance and upon return.
- Maintain issuance records and obtain required approvals.
- Coordinate replacement and upgrade activities.
Stock Management
- Receive, inspect, and record incoming IT equipment.
- Organize and maintain warehouse/store inventory.
- Coordinate stock transfers between locations.
- Monitor damaged, obsolete, or excess inventory.
- Prepare stock reports and inventory summaries.
Store Operations
- Maintain organized and secure IT storage facilities.
- Ensure compliance with inventory handling procedures.
- Support physical verification of assets.
- Coordinate with procurement and IT support teams.
- Maintain housekeeping and safety standards within the store.
Documentation & Reporting
- Maintain asset registers, inventory logs, and issuance records.
- Generate inventory, stock movement, and asset utilization reports.
- Maintain documentation related to warranties and asset disposal.
- Support audit activities by providing inventory documentation.
- Ensure compliance with asset management policies.
Coordination & Support
- Coordinate with IT, Procurement, HR, and Finance teams.
- Support onboarding and offboarding asset allocation activities.
- Assist with procurement planning based on inventory levels.
- Respond to asset-related queries from internal stakeholders.
Required Qualifications
Education
- Diploma or Bachelor's Degree in Information Technology, Computer Science, Business Administration, Logistics, Supply Chain Management, or a related field.
Experience
- 2–5 years of experience in IT Asset Management, Inventory Management, Store Operations, or IT Logistics.
- Experience managing enterprise IT hardware inventory.
- Experience using inventory or asset management systems is preferred.
Required Skills
IT Asset Management
- IT Asset Lifecycle Management
- Asset Tracking
- Asset Registration
- Asset Tagging
- Asset Audits
- Asset Documentation
Inventory & Store Management
- Inventory Control
- Stock Management
- Stock Reconciliation
- Goods Receiving
- Inventory Audits
- Warehouse Operations
- Material Handling
Device Management
- Device Issuance
- Asset Returns
- Asset Allocation
- Hardware Tracking
- Warranty Tracking
Documentation & Reporting
- Inventory Reports
- Asset Registers
- Stock Reports
- Audit Documentation
- Record Management
Technical Skills
- Microsoft Excel
- Microsoft Office Suite
- IT Asset Management Systems
- ERP Inventory Modules (SAP, Oracle, or similar)
- Barcode/RFID Asset Tracking (preferred)
Soft Skills
- Strong organizational skills
- Attention to detail
- Time management
- Communication skills
- Teamwork
- Problem-solving
- Customer service orientation
- Ability to work under deadlines
Preferred Qualifications
- ITIL Foundation certification (preferred)
- Experience with ServiceNow Asset Management, ManageEngine AssetExplorer, SCCM, or similar IT asset management tools.
- Knowledge of IT procurement and asset lifecycle best practices.
- Experience supporting enterprise IT infrastructure environments.
