Asset & Profit Protection Executive

Role Summary:

The role holder is responsible for providing assistance in reducing loss and minimizing risk(s) while following the Loss Prevention best practices, SOPs, processes and policies. The role holder is also responsible for drafting and submitting all reports related to incident and investigation.

Responsibilities:

• Provides assistance in reducing loss, minimizing risks and following the loss prevention best practice, SOPs, processes and policies as set for the function
• Plans and executes scheduled store compliance reviews for each financial year
• Communicates the retail audit findings in a comprehensive way by sharing report within predefined time lines and discusses the same with direct Line Manager of the audited store
• Assists in the categorization /segregation of stores by their risk status
• Maintains data base of recoveries linked to both internal and external investigations
• Executes all major investigations by gathering evidence, collecting necessary paperwork, interviewing witnesses/suspects, completing case management process and submitting final report containing background, findings and investigation summary
• Completes spot checks(cash/safe/locker) and ensure they comply with the company policies
• Conducts in-store training for staff and management to raise awareness on loss and operational risks preventative tools
• Ensures all incidents are reported in timely manner, and responds to any event/incident that may need Loss prevention support/attendance
• Works closely with inventory department by obtaining up to date stock-take results, highlighting poor results, getting involved with post stock-take investigation
• Manages the revenue enhancement projects and initiates additional cost saving opportunities within the business.
• Completes the new location checklists and conduct asset verification on location closures.
• Coordinates with legal entities in relation with investigations outcomes including Police and Public Prosecution Visits.
• Carries out ad hoc assignments based on management requests

People Management:

The incumbent holds no direct supervisory responsibilities but is expected to engage effectively within their function and collaboratively across cross-functional teams. This role contributes meaningfully, whether through operational contributions and/or by offering specialized expertise, guidance, and support, to ensure alignment with either functional and/or strategic organizational goals and objectives.

Functional / Technical Competencies:

• Proficiency in compliance processes and techniques. Excellent investigative skills and ability to analyse data.
• Knowledge of risk assessment and mitigation strategies.
• Ability to prepare and present detailed reports and recommendations.
• Strong attention to detail and problem-solving abilities.
• Excellent knowledge of local land geographical laws and regulations regarding theft, fraud, and asset protection.
• Good background in computer applications such as MS Office (Word, Excel, PowerPoint, Outlook), data visualization / analytical tools

Experience:

• A minimum of 5 years of relevant experience as a loss prevention associate / specialist in a large retail organization