Responsible to ensure that all operational delivery aspects of assigned service contracts or Engineering system/s (MEP, Civil, Fire & Infrastructure Services) are delivered in an effective, efficient and professional manner to the complete satisfaction of all of our direct and indirect clients.
About the Role
Plan, Direct & Oversee the entire service & operational activities/deliveries of an assigned service contracts or Engineering systems/s under direct responsibility including Mechanical, Electrical, Plumbing, Fire, ELV, Civil Engineering & infrastructure services in the most effective manner.
Responsibilities
- Accountable for the Profitability of assigned service contracts or Engineering systems.
- Motivate and lead subordinates to execute and perform job responsibilities for maximum productivity while maintaining a high degree of moral.
- Creating, Developing & Reviewing Preventive Maintenance schedules as required to upkeep the equipment/facilities of assigned operational areas in optimum operational condition at all the times with downtime minimize.
- Attending to client daily, weekly, monthly meetings as required, find meaningful remedial/corrective actions when responding to client complaints this includes visiting and discussing with the client/end user of his/her dissatisfaction/comments.
- Escalate matters beyond the operational responsibility to Facilities Manager / Contract Manager as appropriate.
- Co-ordinate the supervisory staff to execute the PM & other maintenance works.
- Responsible for ensuring proper surveying, preparing of snag reports, taking over and managing DLP & warranties of all new facilities falls within the assigned contract or Engineering system/s.
- Responsible for ensuring the availability of assigned staff at all the times for schedule works and emergency requirements meeting the required service delivery levels.
- Review availability of all required minimum stock levels of essential parts & materials at all the times delivering the services with downtime minimize.
Qualifications
- Bachelors / PG Diploma/ PG Degree is a must.
- Relevant professional certification is a must.
Required Skills
- Minimum 10 12 years relevant experience with 5 - 7 years Supervisory Experience.
- Decision Making Skills and Ownership and Accountability.
