- 1. The incumbent shall be required to work on organization level key reporting & data requirements, work closely with leadership team / senior management and share data insights & recommendations
- Minimum 8 - 10 years post completing graduation in service industry (ITES) in which minimum 4 years experience in Data MIS & Reporting
- Strong logical/ rationale thinking
- Flexibility w.r.t working hours in order to cater to urgent business requirements, whenever required
- Knowledge of Reporting fundamentals
- Strength to be able to work with multiple data points from multiple sources together in one go
- Individual contributor – self driven and strong zeal
- Good relationship management & communication to be able to discuss critical facts & figures with senior leaders
- Ability to effectively manage research/resolution/follow-ups for closure of open items
- Effectively plan, prioritize and execute, ability to foresee and respond pro-actively
- Strong problem solving ability, high energy and resilience level
- Ability to coordinate & liaison with various support functions / departments
- Ability to lead and work in a cross-cultural environment
- Strong PC skills, with knowledge of Microsoft Office, with particular strength in Excel and PowerPoint.
Ensure compliance with internal policies and procedures
- Responsible for publishing Power BI dashboard
- As a need-based special assignment – this resource may be called upon to analyze business performance & metrics for management
- Resource would also be required to work on site level initiatives or assignments as in when required
- Prepare leadership presentations and report-outs
- Work with internal stakeholders to ensure accuracy & consistency in reporting at multiple platforms