Assistant Manager-Reservations

We are looking for an experienced Assistant Manager-Reservations- to support the opening of Hyatt Place AlUla.

Hyatt Place AlUla represents a significant milestone in Hyatt's expansion across the region and will feature 215 guestrooms, two food and beverage outlets, meeting space, swimming pool and a fitness center appealing to both leisure and business travelers.

Your Role

As the Assistant Manager - Reservations, you'll support the management of reservation operations, ensuring accuracy, efficiency, and a smooth booking experience for guests.

Key Responsibilities

. Assist in managing daily reservation operations
. Monitor reservations and ensure booking details are accurate
. Support the reservations team and coordinate daily activities
. Handle guest inquiries and reservation requests
. Coordinate with Front Office and other departments to ensure smooth operations
. Monitor room availability and reservation records
. Support the team in resolving booking issues and maintaining guest satisfaction

Qualifications

. Previous experience in hotel reservations or a similar hospitality role
. Good understanding of reservation procedures and hotel operations
. Strong organizational and communication skills
. Attention to detail and accuracy
. Ability to manage multiple tasks in a fast-paced environment
. Good teamwork and problem-solving skills
. Good command of English