Assistant Manager - Residential Community Management

Job Purpose

The role is responsible for managing, organizing, controlling, and coordinating estate operations, maintenance, and administration of commercial or residential properties to maximize the value of the asset portfolio.

Roles, Responsibilities & Duties

• Participate in the negotiation of property management contracts, leases, and financing in coordination with the Commercial and Legal functions, following established policies and procedures.
• Identify and assess technical aspects and requirements for tendering and contractor qualifications in coordination with the Procurement and Administration Division.
• Prepare proposals for property management opportunities.
• Manage sales contracts, property leases, collection processes, and lease renewals.
• Manage end-user customer relationships.
• Ensure compliance with lease terms and contractual obligations.
• Participate in the preparation and review of property and maintenance-related technical tender documents and coordinate with Commercial and Legal teams during the tendering process.
• Liaise with the Marketing and Sales Division to enhance end-user customer relationships.
• Liaise with the Development Planning and Projects Division during design and construction phases to provide operational feedback and technical advice.
• Liaise with the Finance Division to resolve outstanding debt and financial issues in accordance with company policies.
• Coordinate utility services provision to properties following handover.
• Prepare periodic reports on divisional activities and progress.
• Evaluate and manage subordinate performance.
• Align operations with international strata management best practices while meeting local requirements.
• Ensure SAP system information is updated and maintained accurately.
• Maintain compliance with the company's HSE policies and regulations at all times.

Qualifications

• Diploma in Real Estate Management or Building Services.
• MBA is an advantage.

Experience & Skills

Experience

• 5 to 7 years of experience in a real estate/property development company.

Knowledge

• Corporate, real estate, and retail business knowledge.
• Policies and procedures.
• Workforce analysis.
• Strong command of English; Arabic is an advantage.
• IT knowledge for report preparation.

Skills

• Strong communication skills.
• Strong analytical, quantitative, and problem-solving skills.

Traits

• Customer-focused.
• Team player.
• Innovative.
• Ability to perform under pressure.
• Strategic thinking.
• Versatility.