Assistant Operations Supervisor

Responsibilities

• Prepare resource allocation in collaboration with the operations supervisor, based on demand in order to achieve the agreed objectives and to optimize resources.
• Prepare and deliver catering equipment in a timely and effective manner in coordination with various stake holders.
• Delegate and supervise the team members in the preparation, dispatch and loading of catering items to ensure that the process is optimized, timely and meets all safety and quality standards.
• Support the team members in their training needs to perform their jobs safely & efficiently by providing them guidance, resolving any performance or operational issues, and promoting a culture of safety and efficiency.
• Lead BBSM (Behaviour based safety management) checks observed by the team members to minimise food safety hazards & to comply with department SOP's and regulations.
• Facilitate in managing inventory levels by monitoring stock levels, tracking usage, and coordinating with various stakeholders to ensure that the necessary products / equipment's are readily available to meet passenger demand, while minimizing waste and optimizing costs.
• Identify areas for improvement and propose plans to address them in order to enhance the efficiency, reduce costs, and improve the overall customer experience.
  
  

Qualifications

Education Qualification:

Diploma or equivalent qualification (Must have)

Work Experience

Years of Experience: 3 years

Area of Experience: Flight Operations, Food Packing or Logistics function preferably in the Airline Catering Industry and/or Food Industry

2 years exposure in a team leader capacity (preferred)

Skills

Strong knowledge and understanding of operations, e.g.: resource allocation.

Excellent verbal and written communication skills to effectively interact with team members and other stakeholders.

Ability to lead and motivate a team, delegate tasks, and provide guidance.

Strong analytical and problem-solving abilities to identify and resolve operational issues quickly and effectively.

Effective time management and prioritization skills to ensure smooth operations within tight deadlines.