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Restaurant Management
. Assist in overall management of the restaurant operations
. Supervise and coordinate assigned shift conduct daily pre-operation meeting
. Observe, teach and correct staff's service standards
. Order daily supplies
. Ensure adherence to quality expectations and standards
. Ensure compliance with company cash handling policy and procedures
People Management
. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
. Plan duty roster
. Check on staff punctuality and discipline
Customer Service
. Handle customer enquiries and complaints
. Ensure customers satisfaction
Administration and Reporting
. Handle administration and paperwork
Perform other reasonable job duties as requested by Supervisors
Job ID: 152908599
Skills:
Hospitality, Team Management, Established Sales Targets, Customer Service, Inventory Handling, Food Service, customer feedback, Customer Satisfaction, Restaurant Management, Building High Performance Sales Teams, Restaurant Operation, Quality Control
Skills:
customer service, conflict-resolution, restaurant operations, service standards, problem-solving skills, Communication Skills
Skills:
Service Quality, Team Leadership, operational control, Training, safety procedures
Skills:
personal chef services , Hospitality, High and Low Level, Cashiering, Staff Training, Restaurant Management, Welcoming Guests, Building Customer Relationships, Japanese, Upselling, Restaurant Operation, team briefings, Equipment Maintenance, Providing Great Service, Inventory Management, Cleanliness and Contamination Control
Skills:
Queue Management, Administrative Duties, service recovery, Customer service, Management Reporting, Supervisory Skills