Job Description
At Crowne Plaza Hotels & Resorts, we're all about the new way of business travel where productivity meets comfort, and where our guests can work, rest, and recharge in style. As part of the global IHG Hotels & Resorts family, we're here to help our guests feel connected, empowered, and inspired whether they're staying for business, leisure, or a little of both.
We're looking for an Assistant Sales Manager who's ready to be part of an ambitious and passionate team that drives success through meaningful relationships and exceptional service.
Your Day-to-Day
As an Assistant Sales Manager, you'll be at the heart of our hotel's revenue generation building strong relationships with clients, identifying new business opportunities, and supporting the overall sales strategy.
You'll work closely with the Sales team to ensure our hotel continues to exceed expectations and deliver on its promise of making business travel work.
Key Responsibilities:
Assist in developing and executing the hotel's sales strategy to achieve revenue and market share goals.
Manage and grow existing accounts while proactively seeking new business opportunities across key market segments (corporate, MICE, leisure, etc.).
Prepare and deliver compelling sales presentations, proposals, and contracts.
Collaborate with the Revenue, Marketing, and Operations teams to ensure seamless execution of events and stays.
Maintain accurate client and business records in accordance with IHG systems and standards.
Represent the hotel at industry events, trade shows, and client meetings.
Support the Sales Manager in forecasting, budgeting, and performance analysis.
Deliver IHG's service culture and uphold the Crowne Plaza brand promise in every interaction.
What We Need From You
Bachelor's degree in Sales, Marketing, Hospitality, or a related field.
Minimum of 23 years experience in hotel sales or a similar role, preferably within an international brand.
Strong understanding of local market trends and key business drivers.
Excellent communication, presentation, and negotiation skills.
Proven ability to build and maintain relationships with clients and partners.
A proactive, results-driven approach with strong organizational skills.
Proficiency in hotel sales systems (e.g., Opera, Delphi, or similar CRM tools).
Fluency in English; additional languages are an advantage.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job We'll never know unless you hit the Apply button. Start your journey with us today.
