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Associate Director - Claims

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  • Posted 25 days ago
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Job Description

Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.

The project:

This is a unique opportunity to contribute to the successful delivery of world-class assets supporting major sporting events, including the development of multiple stadiums. Mace is at the forefront of this landmark program with a highly motivated client organisation and seeks results-driven professionals to join our exceptional teams, driving excellence at every stage of these high-profile projects.

You'll be responsible for:

  • Directs preparation of the contract documents, warranties, bonds and licenses to achieve formal execution by appropriate parties.

  • Manages a large team (or several terms) of direct reports, driving the appropriate behaviours to achieve success & key performance indicators (KPIs), including a continuous improvement culture.

  • Drives measurement of valuations to ensure cost control and reporting services are enforced.

  • Directs the production of monthly post-contract cost reports and presenting them to the client.

  • Proactively identifies costing associated with design changes, contract awards, construction activities and client charges.

  • Oversees the evaluation of claims for delay and additional costs made by the contractor and any nominated subcontractors/suppliers.

  • Directs issuing of certificates of practical completion to ensure final sign off on accounts.

  • Advises on issue of certificate of making good defects and final completion in accordance with completion, submissions and approval requirements.

  • Leads Cost Consultants to identify and execute opportunities that improve cost management procedures, templates and products to enhance services provided to stakeholders.

  • Delivers continuous improvements in processes through application of best practices and lessons learned. Drives transformational change.

  • Works collaboratively towards the common goal of net zero carbon transition and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.

You'll need to have:

  • Degree qualification in the relevant subject essential.
  • 15+ years postgraduate professional experience is essential.
  • Stadium, Events or Sports venue experience is an advantage.
  • Chartered or professional membership is an advantage.

Our values

Safety first - Going home safe and well: You will champion a safe, diverse and inclusive working environment, understanding the importance of wellbeing in your team and local health and safety rules or regulations of the work you're involved with.

Client focus - Deliver on our promise: You will lead on the cost management services including estimating, procurement and cost planning, owning the quality of deliverables, strategic outcomes and building long term relationships with your clients.

Integrity - Always do the right thing: You will lead operations that are fiscally and ethically viable, influencing the achievement of business objectives that align with business and legislative compliance obligations.

Create opportunity - For our people to excel: You will mentor, coach, and develop teams, demonstrating effective leadership to ensure excellence in delivery against plans, championing a continuous improvement culture throughout all activities.


Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.

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About Company

Since day one, we have relentlessly pursued a better way. Our purpose - to redefine the boundaries of ambition - is the reason we do it. We are global experts in shaping and making the built environment. We support clients at every stage of the property lifecycle, from development and consultancy to construction and operations. You can see our impact everywhere: from skylines that form cities around the world to the infrastructure that communities depend on to live, work and play. Together, it all works towards our vision: leading the way to a more connected, resilient and sustainable world. Today, we remain a privately owned business that has grown organically across five global hubs in Europe, Middle East and North Africa, the Americas, Sub Saharan Africa and Asia Pacific. The driving force behind our success is our people who, with their collective expertise, push us to think differently and bravely lead the way. Our culture respects equality, values diversity and encourages individuality - accepting and appreciating all views and beliefs and providing an environment for ideas to come alive. We welcome everyone who shares the Mace values, regardless of background, culture, disability, ethnicity, gender identity or sexual orientation. Drawing on a broad range of backgrounds, perspectives, experience and expertise to challenge convention is our strength. It's the reason why we continue to grow and it's the secret to how we've built some of the world's most renowned buildings. Should you need to discuss any reasonable adjustments or require guidance about our recruitment process, please contact inclusiverecruitment@macegroup.com to speak to a member of our team.You can read our diversity and inclusion strategy here .

Job ID: 133149485