About Azentio:
Azentio Software incorporated in 2020 at Singapore, has been carved out of 3i Infotech, Candela Labs, Beyontec Technologies and Path Solutions. Azentio Software provides mission critical, vertical-specific software products for customers in banking, financial services and insurance verticals and includes key products such as KASTLE (Universal Lending), AMLOCK (Anti-Money Laundering & Compliance software suite), PREMIA Astra (Core Insurance software), ORION (Enterprise Resource Planning software) and MFUND Plus (Asset Management platform). Azentio has over 800 customers in more than 60 countries, with a team of over 2,300 employees across offices in 12 countries (and growing) globally and is wholly owned by Funds advised by Apax Partners.
Azentio offers a comprehensive range of products serving core operations to modern digital needs for the financial services industry. Our deep domain knowledge and solutions in financial services extend across insurance, retail and corporate lending, Islamic Banking, anti-money laundering and asset management. In addition, Azentio proudly serves mid-market enterprises across the Middle East, Africa, Asia Pacific, and India with a comprehensive ERP solution.
At Azentio, we believe that growth is a continuous journey. We believe that each step of this journey must be taken by committing to excellence - excellence in our products, our services, our ideas, and our people.
Job Title: Associate Office Manager
Location: Dubai, UAE
Job Summary
We are seeking a highly organized and proactive Associate Office Manager to oversee end-to-end facility operations and corporate travel management. The role is responsible for ensuring a safe, well-maintained, and efficient workplace, while also managing seamless business travel arrangements for employees. This position requires strong coordination, vendor management, communication, and problem-solving skills, along with the ability to operate in a fast-paced, service-oriented environment.
Key Responsibilities
Facility Operations & Administration
- Oversee day-to-day facility operations, ensuring smooth functioning of essential services including housekeeping, security, cafeteria, and office administration.
- Manage office supplies, inventory, seating allocation, and general workplace requirements.
Maintenance & Infrastructure Management
- Coordinate, schedule, and monitor routine maintenance, repairs, and inspections of building systems (HVAC, electrical, plumbing, fire & safety, etc.).
- Develop and implement preventive maintenance plans to minimize downtime and service interruptions.
Vendor & Contract Management
- Manage relationships with external service providers including housekeeping, security, maintenance, pest control, and other facility-related vendors.
- Oversee service-level adherence, contract renewals, negotiations, and performance evaluation.
Health, Safety & Compliance
- Ensure the facility complies with all health, safety, regulatory, and environmental standards.
- Conduct periodic safety audits, risk assessments, and maintain emergency response plans and drills.
Space & Workplace Management
- Optimize workspace utilization, plan office layouts, and oversee fit-out, refurbishment, expansion, or relocation projects in collaboration with relevant teams.
Budgeting & Cost Management
- Prepare, monitor, and manage facility operating budgets, ensuring cost-effectiveness without compromising service quality.
- Identify opportunities for cost savings and efficiency improvements.
Reporting & Stakeholder Communication
- Prepare facility performance reports, issue logs, maintenance schedules, and vendor performance updates.
- Act as the key liaison between internal stakeholders, leadership teams, and vendors for all facility-related matters.
Travel Management Responsibilities
- Plan and coordinate end-to-end business travel arrangements including flights, accommodation, ground transport, visas, and other required services.
- Ensure full compliance with company travel policies, cost guidelines, and regulatory requirements.
- Maintain strong awareness of travel industry trends, route options, travel advisories, and vendor platforms to ensure best travel experience.
Skills & Competencies
- Strong communication, negotiation, and stakeholder management skills.
- Proven ability in customer service, problem-solving, and crisis management.
- High attention to detail, strong organizational and multitasking capabilities.
- Proficiency in travel booking platforms, vendor management tools, and MS Office Suite (Excel, PowerPoint, Word).
Key Requirements
- Bachelor's degree in Business Administration, Facilities/Operations Management, Hospitality, or equivalent field (preferred).
- 4-8 years of experience in facility management, office administration, or corporate travel coordination, ideally in a corporate or multinational organization.
- Hands-on experience in vendor management, asset management, preventive maintenance planning, and workplace administration.
- Experience coordinating domestic and international travel bookings, visas, and logistics using travel platforms and vendor partners.
- Proficiency in MS Office Suite (Excel, PowerPoint, Word) and familiarity with travel booking tools and facility management systems.
- Understanding of maintenance processes, safety norms, compliance requirements, and cost control practices.
- Strong communication, interpersonal, and stakeholder-management skills.
- Excellent attention to detail, planning, coordination, and follow-through.
- Problem-solving ability with a customer-service mindset.
- Ability to multitask, prioritize, and work efficiently under pressure.
- Negotiation skills with vendors and service providers.
- High ownership, reliability, and discretion.
What we Aim for
Azentio aims to be the leading provider of Banking, Financial Services & Insurance (BFSI) & Enterprise Resource Planning (ERP) software products in Asia Pacific, Middle East & Africa. We will achieve this by:
- Providing world class software products, built on the latest technologies
- Providing best in class customer service, built on a deep understanding of our domains and local nuances
- Being an employer of choice, attracting high quality talent
- Achieving top quartile growth and margins.
Azentio Core Values:
- Customer centricity - Put customers at the center of everything
- Innovation - Keep looking for a better way
- Accountability - Own your work, end-to-end
- Results - Focus on outcomes, not just effort
We take Pride in all that we do and together we Enjoy the journey
