Job Summary
The purpose of this role is to validate & process payment request received through various internal channels across the bank.
Key Accountabilities
Customer
- Back office Mostly focused on internal service delivery.
Internal Process
- Focuses on process accuracy, integrity & efficiency.
Learning and Development
- Employee to identify training and development needs apart from what is recommended by line manager. Maintain effective work relationships with other individuals/teams within the Bank
Financial
- Recommends or influences expenditure but has not direct expenditure authority. Primary responsibility is to control cost and prevent wastage
Operational Procedures
- Review documents received through Documentum and process the payment as per SOP
- Review documents and raise request for missing details as per SOP
- All Online payments which are falling the error queue needs to be validated and formatted per SWIFT standards
- Prepare SWIFT messages for all manual payments as per SOP
- Setup Standing Orders as per request received from branches
- Prepare Manager's Cheque as per request received from the clients
- Index the documents received from branches and notify dealers for all high value transactions as per SOP
- Prepare accounting entries for AML rejected payments and forward to approver for review and action
- Follow-up with branches to close out any queries raised
- Ensure all payments received are processed within cut-off time and identify areas/process improvement, document them and submit to line manager. Assist with UAT on process/system changes, or as required by internal policy
- Reconcile all related suspense/GL accounts in the required frequency and ensure that all receivables and payables are accounted for in the reconciliation statement
Education
Required Experience
