Skills:
Endpoint Security, Trendmicro, Crowdstrike, SentinelOne, Cybersecurity, implementation, Deployment,
Responsibilities (includes Tasks And Authorities)
- Act as the technical expert for the following solutions, focusing on end-to-end operational support and management:
- Trend Micro - Full-cycle management of endpoint protection platforms, from deployment to advanced policy tuning and alert response.
- SentinelOne - End-to-end EDR operations, including agent lifecycle management, threat hunting, and automated remediation.
- CrowdStrike - Comprehensive support for the Falcon platform, ensuring full visibility, threat detection, and incident containment.
- Operational Support: Provide expertise in handling solutions on a day-to-day operational basis or supporting customers.
- Support the project cycle under guidance:
- Data Gathering & Documentation - Assist in understanding customer environments and maintaining technical documentation.
- Deployment & Testing - Participate in the configuration and validation of endpoint security policies.
- Handover - Help prepare technical runbooks for customer handover.
- Technical Fundamentals: Maintain strong basics and understanding of cybersecurity, networking, and system fundamentals.
- Continuous Learning: Demonstrate a willingness to learn and train on new security solutions as market demands evolve.
- Health Checks: Perform routine health checks for existing deployments and troubleshoot basic technical issues.
Certifications
Trendmicro
Technical Skills /Competencies
MANDATORY
- Strong Knowledge on below Technologies:
- Trendmicro
- Crowdstrike
Competency Levels
- TrendMicro - L2
- CrowdStrike - L2
Soft Skills
MANDATORY
- Strong written and verbal communication and analytical skills
- Ability to multi-task, prioritize multiple objectives, initiatives and requests.
- High Degree of Perseverance
- Very good Customer handling Skills
- Can do attitude
- Open to learn new technologies
