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Associate, Technical Business Analyst, Institutional Banking Group Technology, Group Technology

Associate, Technical Business Analyst, Institutional Banking Group Technology, Group Technology

Dbs Bank
2-4 Years
Not Disclosed
Early Applicant
  • Posted 14 days ago
  • Be among the first 10 applicants

Job Description

Key Responsibilities

  • Work closely with business stakeholders, product owners and operations teams to understand, analyze and document business requirements for the Payments Domain.
  • Facilitate requirement gathering workshops, discussions and walkthrough sessions to ensure business requirements are clearly understood and documented.
  • Translate business requirements into functional specifications, user stories, process flows, business rules, acceptance criteria and implementation-ready documentation.
  • Collaborate closely with engineering teams to explain requirements, clarify functional scenarios, and support solution design discussions.
  • Maintain accurate and complete project documentation to ensure requirements, assumptions, decisions and scope are clearly recorded and traceable, minimizing ambiguity during development and testing.
  • Support Agile delivery activities including backlog grooming, sprint planning, user story refinement, requirement reviews and sprint demonstrations.
  • Work with Payments, Accounts, Entitlements, Approvals and Notification teams to understand process dependencies and ensure requirements remain aligned across domains.
  • Assist in documenting payment workflows, approval flows, entitlement rules, notification requirements and transaction lifecycle processes.
  • Support test planning, test case preparation and UAT activities by ensuring business scenarios and acceptance criteria are well defined.
  • Work with QA and Test Automation teams to help develop functional, integration and automation test scenarios based on documented requirements.
  • Validate delivered functionality against business requirements and support defect triage, root cause discussions and issue resolution activities.
  • Ensure all requirements, changes and enhancements are properly version-controlled and maintained throughout the project lifecycle.
  • Participate in release planning, production deployment preparation and post-release validation activities.
  • Leverage AI-enabled productivity tools to improve requirement documentation, analysis and quality assurance processes.

Requirements

  • Bachelor's Degree in Business, Information Systems, Computer Science, Engineering or related discipline.
  • 2-4 years of Business Analysis experience in Banking, Financial Services or Technology projects.
  • Basic understanding of Corporate Internet Banking, Digital Banking, Payments or Financial Services platforms.
  • Experience gathering and documenting business requirements, user stories, process flows and functional specifications.
  • Familiarity with Agile delivery methodologies including Scrum and Kanban.
  • Strong analytical and problem-solving skills with attention to detail.
  • Ability to communicate effectively with business users, developers, testers and project stakeholders.
  • Experience preparing:
    • User Stories
    • Business Requirement Documents (BRD)
    • Functional Specification Documents (FSD)
    • Process Flows
    • Acceptance Criteria
    • Requirement Traceability Matrices
  • Understanding of payment processing concepts including:
    • Payment Initiation
    • Approval Workflows
    • Maker-Checker Processes
    • Transaction Status Tracking
    • Notifications and Alerts
    • User Entitlements and Access Control
  • Exposure to API-based systems, digital channels and modern banking platforms is an advantage.
  • Experience supporting QA and Test Automation teams by defining test scenarios and validating business outcomes.
  • Familiarity with:
    • JIRA
    • Confluence
    • Microsoft Office
    • Visio or Process Mapping Tools
  • Experience using AI productivity tools such as:
    • Microsoft Copilot
    • ChatGPT
    • Claude
    • Gemini
  • Strong written and verbal communication skills.
  • Self-motivated, willing to learn and comfortable working in a fast-paced Agile environment.
Location:

DBS Asia Hub

Job:

Technology

Schedule:

Regular

Employee Status:

Full time

More Info

Job Type:
Industry:
Employment Type:

Key Skills

Process Flows

API-based systems

Microsoft Copilot

Requirement Traceability Matrices

Approval Workflows

Transaction Status Tracking

Maker-Checker Processes

AI productivity tools

ChatGPT

Acceptance Criteria

Claude

Payment processing concepts

User Entitlements and Access Control

Notifications and Alerts

Agile delivery methodologies

Payment Initiation

About Company

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