Red Sea Sports & Entertainment (RSSE) is a dedicated subsidiary of Red Sea Global (RSG), responsible for designing and delivering outstanding land and marine experiences at The Red Sea destination. RSSE manages and operates a diverse portfolio of sports, adventure, and leisure offerings, including water sports through Galaxea, adventure activities via Akun, and leisure experiences delivered by WAMA.
RSSE plays a key strategic role in the partnership between Red Sea Global and the Saudi Olympic & Paralympic Committee, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.
Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with Saudi Vision 2030, supporting the Kingdom's ambition to become a global leader in regenerative tourism.
Red Sea Sports & Entertainment Where Nature Inspires Elevated Adventure!
Job Information
Job Title: Astronomy Guide
Reports To: Senior Astronomy Guide
Division: RSSE
Department: Akun
Job Grade: Specialist II
Job Code: SP4
Job Purpose
The Astronomy Guide is a site-based role and often the first point of contact guests have during astronomy tours and experiences. As such, this role is essential in creating a memorable, high-quality visitor experience. The Astronomy Guide must be personable, engaging, and knowledgeable, with a solid understanding of the solar system, stars, deep space, constellations, and the history of astronomyparticularly its local and cross-cultural significance.
The role is responsible for supporting the delivery and day-to-day operations of astronomy excursions across the destination.
Job Responsibilities
General
- Report directly to the Senior Astronomy Guide and support the effective operation of astronomy tours and experiences.
- Assist in developing operational procedures related to astronomy tours, events, festivals, and experiences.
- Ensure astronomy structures and assets are maintained to a professional standard.
- Operate across multiple destinations within The Red Sea.
Experience Development
- Collaborate with the Astronomy team to design and deliver tours, events, festivals, and experiences.
- Support cross-functional collaboration with RSG departments during the delivery phase to ensure operational objectives are met.
- Gain familiarity with planned astronomy experiences, observation sites, and associated infrastructure.
- Stay informed on applicable standards, procedures, and updates related to RSSE and astronomy operations.
Operational Delivery
- Deliver educational, engaging, and entertaining stargazing programs covering astronomy science, history, and cultural narratives.
- Guide guests through stargazing sessions, telescope observations, and astrophotography activities.
- Provide historical and cultural insights into celestial objects, with a strong focus on Arabian astronomy and other global interpretations.
- Engage with guests, address questions, and facilitate meaningful discussions to enhance learning and enjoyment.
- Operate, set up, and maintain telescopes and binoculars.
- Conduct routine equipment checks to ensure operational readiness.
- Support the development and setup of Red Sea observatories and observation locations.
- Assist in the planning and delivery of astronomy events and festivals.
- Ensure all observatories and structures are fully equipped and operational prior to guest visits.
- Coordinate with astronomy team members on program design, scheduling, equipment, and delivery.
- Communicate regularly with RSSE senior management regarding schedules, guest feedback, site conditions, and logistics.
- Work closely with Tour Assistants to prepare and dismantle equipment, ensuring smooth tour execution.
- Adapt programs based on lunar phases, weather conditions, and operational requirements.
- Remain current with astronomy discoveries, technologies, and local and international events to provide accurate, engaging content.
Policies and Compliance
- Follow all relevant RSSE policies, processes, and standard operating procedures to ensure consistency and control across operations.
Safety, Quality & Environment
- Adhere to safety, quality, and environmental policies to ensure public and employee safety, legal compliance, and responsible environmental stewardship.
Continuous Improvement
- Actively contribute to identifying opportunities to enhance astronomy operations through best practices, efficiency improvements, cost optimization, and service excellence.
Job Stakeholders
Internal: RSSE teams and RSG departments
External: Guests, partners, and astronomy communities
Job Requirements
Qualifications & Experience
- Bachelor's degree in Tourism, Hospitality, Business Management, Astronomy, Physics, Environmental Studies, or a related field.
- Minimum of 2 years experience in the tourism industry; experience in Saudi Arabia is an advantage.
- Proven background or track record in astronomy-related activities.
- Demonstrated achievements in guest satisfaction or astronomy programming.
- Knowledge of astronomy tour concepts, practices, and procedures.
- Experience using optical astronomy equipment for observation.
Skills & Competencies
- Excellent spoken and written Arabic.
- Good spoken and written English.
- Strong communication, public speaking, and storytelling abilities.
- Passion for guest experience and customer service with a proactive attitude.
- Flexible, adaptable, and self-motivated.
- Strong time management and attention to detail.
- Knowledge of the tourism industry and experience delivery.
- Working knowledge of astronomy equipment and tools.
- Social media awareness and engagement skills.
- Ability to work effectively with diverse cultures, age groups, and high-end clientele.
- Capable of managing guest feedback, requests, and complaints professionally.
- Acts as a positive role model for peers.
- Comfortable working in luxury resort environments while maintaining hospitality standards.
- Ability to work independently and collaboratively with sound judgment.
- Agile and resilient in demanding environments.
- Maintains strict confidentiality at all times.
- Proficient in Microsoft Office.
- Strong interest in astronomy science, conservation, education, and research.
- Ability to deliver a memorable and inspiring guest experience.
- Able to support administrative and planning activities for astronomy initiatives.
Desirable Skills
- Additional spoken languages beyond Arabic and English.
- Experience in astronomy business operations.
- Health and safety experience in tour operations.
- Operational experience across different geographic regions.
- Background or interest in astronomy, environmental, or social conservation.
Job Context
- Advanced knowledge and proficiency in astronomy.
- Strong understanding of constellations and related historical content.
- Experience using manual and computerized telescopes and binoculars.
- Ability to design and balance structured programs effectively.
- Strong awareness of guest needs and the ability to exceed expectations through tailored delivery.
- Ability to execute programs efficiently and on schedule.
- Willingness to work night shifts, late hours, and travel across Red Sea sites for observations and specialized activities.
