ATM Test Manager

Job Description ATM Test Manager

Location: Onsite Riyadh, Saudi Arabia (with a leading Saudi Bank)

Employment Type: Full-Time

Role: Test Manager ATM Domain

Role Overview

We are seeking an experienced ATM Test Manager to lead, manage, and deliver end-to-end testing for ATM channels within a large, fast-paced banking environment in Riyadh, Saudi Arabia. The candidate must bring strong expertise in ATM testing, test strategy creation, stakeholder communication, and team leadership, ensuring high-quality delivery and continuous improvement across engagements.

Key Responsibilities

1. Test Management & Delivery Ownership

Own overall responsibility for test quality, completeness, and timely delivery across ATM projects.

Define and implement the Test Strategy, test approach, and end-to-end test plans.

Create overall test schedule, resource plans, workload allocation, and technical skill requirements.

Ensure smooth test execution, monitor progress, resolve blockers, and ensure readiness for each testing phase.

2. Stakeholder & Client Management

Interact regularly with client stakeholders to review risks, issues, dependencies, and overall test progress.

Drive closure of project concerns and ensure alignment with business and technical teams.

Report project status to the Delivery Manager / Program Manager with clear visibility on progress, risks, and mitigation.

3. Governance, Compliance & Quality Assurance

Ensure full compliance with internal QualityKiosk processes and client-specific QA standards.

Consolidate and publish test metrics, dashboards, and reporting artifacts as per governance requirements.

Lead process improvement initiatives and champion testing best practices across the engagement.

4. Test Design, Planning & Execution

Create detailed Test Design, including test scenarios, cases, data requirements, and execution strategy.

Develop execution plans for SIT, Regression Testing, Functional Testing, and ATM-specific validations.

Review test coverage, environment readiness, and dependencies to ensure flawless delivery.

5. Team Leadership & Workload Management

Assign tasks, manage daily workloads, and monitor team productivity.

Provide guidance, mentoring, and technical support to ensure efficient execution.

Drive knowledge management, maintaining updated documentation and reusable assets.

Skills & Competencies (Must-Have)

Technical Skills

Strong hands-on experience in ATM Testing, including:

ATM transaction flows

Switching systems (e.g., IST/Switch, BASE24, Postilion if any)

End-to-end ATM validations (functional, regression, device integration)

Solid understanding of:

EMV standards

ISO 8583 message formats

Host authorization flows

Dispute & reconciliation testing (nice to have)

Experience with defect management, test management, and reporting tools (Jira, QC/ALM, etc.)

Management & Delivery Skills

Test Strategy creation, planning, scheduling, and execution management

Strong stakeholder and client communication skills

Risk management, issue tracking & escalation handling

Ability to drive test improvement initiatives and QA governance

Reporting, metrics consolidation, dashboards, and status communication

Strong experience managing QA teams and ensuring high productivity

Soft Skills

Excellent communication and interpersonal skills

Strong analytical and problem-solving abilities

Ability to work under pressure with tight timelines

Leadership presence and team motivation capability