About the Role:
As an Automation & Agent Specialist, you will be responsible for designing, implementing, and managing automation solutions and intelligent agents to enhance productivity and streamline operations across Zahid Group ecosystem. You will play a key role in embedding AI-driven efficiencies, optimizing workflows, and supporting digital transformation initiatives.
Key Accountabilities:
- Develop and deploy automation workflows and intelligent agents using platforms such as Power Automate, UiPath, Zoho Creator, and AI frameworks.
- Integrate automation and AI agents with enterprise systems and leverage Snowflake for analytics-driven optimization.
- Design and maintain AI-enhanced creative workflows, including prompt libraries, style guides, and templates for consistent content generation.
- Collaborate with cross-functional teams to embed AI tools into ideation, production, and campaign workflows, ensuring scalability and efficiency.
- Establish governance and quality control processes for automation and AI-generated outputs, ensuring compliance, security, and brand standards.
- Monitor performance and ROI of automation and AI initiatives, using dashboards and data insights to drive continuous improvement.
- Research and adopt emerging technologies in automation, AI agents, and creative AI tools to maintain future readiness.
- Train and support team members on best practices for automation and AI applications, fostering adoption and ethical use.
Qualifications, Skills & Aptitude:
- Bachelor's degree in Computer Science, Data Analytics, or a related field.
- Minimum of 3 years of experience in automation development, AI projects, or digital transformation roles.
- Certifications in RPA tools (e.g., UiPath, Power Automate) and AI/ML fundamentals are preferred.
- Strong understanding of automation frameworks and agent-based solutions, with knowledge of data analytics and integration principles.
- Proficiency in automation platforms such as Power Automate and UiPath, with experience in APIs and agent development frameworks.
- Familiarity with enterprise platforms such as Salesforce, Infor, SAP SuccessFactors, Zoho, and Microsoft ecosystem.
- Ability to design data-driven automation solutions using Snowflake.
- Strong communication skills with proficiency in both Arabic and English.
To view the benefits offered by Zahid Group, please visit our Total Rewards page at Careers.Zahid.com.