About Us
Join us at Orange Business!
We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.
About The Role
The
Automation & AI Engineer will be responsible for identifying, designing, and implementing automation and AI-driven solutions to optimize
daily operational activities within cybersecurity operations. This role focuses on streamlining repetitive tasks, enhancing decision-making, and improving overall efficiency using scripting, automation tools, and AI capabilities such as natural language processing (NLP) and machine learning.
Key Responsibilities
Identify and assess operational processes suitable for automation or AI-driven enhancements.
Design and implement automation scripts, bots, or workflows using tools like Python, Power Automate, or UiPath.
Leverage AI/ML models or services (e.g., Azure Cognitive Services, OpenAI, or custom models) to enhance operational workflows.
Build and deploy intelligent assistants or chatbots to support frontline teams.
Integrate automation solutions with platforms like ServiceNow, internal dashboards, and reporting tools.
Collaborate with operations teams to understand use cases and deliver tailored automation/AI solutions.
Monitor, maintain, and improve automation systems for performance, scalability, and accuracy.
Required Skills
About you
Proficiency in scripting languages (e.g.,
Python, PowerShell, JavaScript).
Experience with
automation platforms (e.g.,
UiPath, Power Automate, Ansible, Zapier).
Knowledge of
AI/ML concepts and hands-on experience with
AI APIs (e.g.,
Azure AI, OpenAI, Hugging Face).
Familiarity with
REST/SOAP APIs and system integrations.
Strong problem-solving and analytical thinking.
Experience working with
IT operations or cybersecurity teams is a plus.
Ability to translate business needs into technical automation or AI solutions.
Preferred Certifications
Microsoft Certified: Azure AI Fundamentals (AI-900)
UiPath RPA Developer Foundation
Automation Anywhere Certified Advanced RPA Professional
Microsoft Power Platform Fundamentals (PL-900)
ITIL 4 Foundation (for process alignment)
What We Offer
- Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
- Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
- Professional Development: training programs and upskilling/re-skilling opportunities.
- Career Growth: Internal growth and mobility opportunities within Orange.
- Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.
- Reward Programs: Employee Referral Program, Change Maker Awards.
Only Your Skills Matter
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