BRM Expert (Oracle BRM + RODOD) – Saudi Arabia Contract role - long term
Location: Riyadh, Saudi Arabia
Engagement: Long‑Term Contract
Eligibility: Must hold a Saudi Premium Residency Visa or be a Saudi National
Role Overview
We are seeking a highly skilled, hands-on Oracle BRM Expert with strong telecoms billing and RODOD experience to join a major digital transformation and operations programme in Riyadh. This is a deeply technical role working on‑site within a large telecom environment, supporting complex billing, rating, and order orchestration functions.
The ideal consultant will have proven experience designing, configuring, troubleshooting, and optimising Oracle BRM systems within a live telecoms environment, with strong integration knowledge across the Oracle Communications suite, especially RODOD.
Key Responsibilities
Oracle BRM Technical Expertise
- Design, configure, customise, and maintain Oracle BRM, including pricing, rating, discounting, invoicing, and billing modules.
- Develop and support BRM pipeline, PCM/C, and PDC enhancements.
- Troubleshoot critical production issues across BRM components and integrations.
RODOD & Oracle Communications Integration
- Work hands-on with RODOD components such as OSM/SOM/COM, RSDOD, or related ordering and fulfilment modules.
- Ensure seamless integration between BRM and RODOD solutions for end-to-end order-to-cash processes.
- Analyse and optimise E2E workflow performance and data consistency.
Telecom Billing Operations
- Support large-scale telecom billing cycles, mediation flows, and charging logic.
- Contribute to product catalogue changes, rating updates, and billing configuration releases.
- Work closely with business teams to ensure accuracy of billing outputs and revenue assurance alignment.
Production Support & Problem Resolution
- Act as a senior technical escalation point for BRM and billing-related incidents in a live environment.
- Perform root cause analysis and implement long-term fixes across BRM and RODOD domains.
- Optimise system performance, stability, and operational efficiency.
Cross-Functional Collaboration
- Collaborate with architecture, development, QA, operations, and vendor teams.
- Participate in release planning, technical design workshops, and system upgrade initiatives.
- Provide technical guidance to junior team members and external integrators.
Required Skills & Experience
Technical Expertise
- 7+ years of hands-on experience with Oracle BRM in telecom environments.
- Strong experience with RODOD / Oracle Communications Order & Service Management.
- Deep understanding of telecom billing, rating, charging, mediation, and subscription management.
- Proficiency in:
- BRM real-time & batch rating
- PDC
- Pipeline Manager
- PCM/C, Java, or C-based BRM customisation
- BRM system tuning and performance optimisation
- Integration frameworks (SOAP/REST, OSB, OSM, AIA, or similar)
Operational & Problem-Solving Skills
- Experience supporting complex production telecom environments with strict SLAs.
- Strong troubleshooting ability across multi-tier Oracle Communications stacks.
- Ability to diagnose end-to-end issues (billing, ordering, fulfilment, mediation).
Soft Skills
- Excellent communication and stakeholder engagement abilities.
- Strong documentation, root cause analysis, and problem-solving skills.
- Ability to work on-site as part of multicultural delivery teams.
Eligibility Requirements
- Saudi National OR holder of Saudi Premium Residency Visa (Privileged Iqama)
- Must be available full-time on-site in Riyadh.
- Telecom industry experience is mandatory.
Why This Opportunity
- Long-term programme with stable engagement.
- Work on a strategic national telecom transformation.
- Chance to operate with cutting-edge Oracle Communications technologies.
- High visibility role within a major operator environment.
