Thrive with B.TECH on a journey that defines the essence of your professional evolution through Stability and Security, Continuous Development and Growth, a Well-Established Prominent Organization, and a Culture of Innovation and Creativity.
We are seeking a highly analytical and detail-oriented
B2B Operations Supervisor to oversee business planning, sales operations, reporting, profitability analysis, and performance monitoring across our B2B business. In this role, you will drive operational excellence by delivering accurate insights, supporting strategic decision-making, and collaborating with cross-functional teams to maximize business performance and profitability.
Job Responsibilities
Business Planning & Sales Operations
- Monitor daily B2B sales performance and prepare comprehensive operational reports for management.
- Analyze sales performance by payment method, customer segment, sales channel, sales type, product category, and sales department.
- Track sales performance against targets and identify opportunities for improvement.
- Prepare detailed performance reports for each sales department and salesperson.
- Monitor loyalty programs, contracted protocols, and strategic customer accounts.
Reporting & Business Analytics
- Develop and maintain accurate dashboards and business reports covering sales, expenses, profitability, and operational KPIs.
- Analyze historical and current business performance to support management decisions.
- Prepare weekly, monthly, quarterly, and annual performance reports with actionable insights.
- Maintain a centralized B2B data repository to ensure data accuracy and accessibility.
Profitability & Financial Performance
- Conduct profitability analysis for new business opportunities, including tenders, direct orders, protocols, and strategic agreements.
- Review profitability reports in collaboration with the Finance team and identify improvement opportunities.
- Analyze the profitability of supplier-direct B2B products and recommend optimization actions.
- Support management with financial analysis to improve margins and business performance.
Budget & Expense Control
- Monitor operational expenses against approved budgets and highlight variances.
- Review expense reports and recommend corrective actions to ensure budget compliance.
- Support the annual budgeting process by providing operational and financial data.
Business Performance & Planning
- Prepare quarterly business reviews comparing targets against actual performance across sales, profitability, and expenses.
- Support quarterly forecasting by developing sales targets, category mix recommendations, and operational plans.
- Assist in preparing the annual business plan and budget for the B2B sector.
- Collaborate with Sales, Finance, and other departments to improve operational efficiency and business performance.
Requirements
- Bachelor's degree in business administration, Finance, Economics, Accounting, or a related field.
- 1+ years of experience in Sales Operations, Business Operations, Commercial Planning, Business Analysis, or a similar role.
- Strong analytical and financial analysis skills with the ability to interpret complex business data.
- Advanced proficiency in Microsoft Excel and reporting tools; experience with Power BI or business intelligence tools is a strong advantage.
- Strong understanding of budgeting, profitability analysis, KPI tracking, and sales performance management.
- Excellent communication, organizational, and stakeholder management skills.
- Ability to manage multiple priorities in a fast-paced environment while maintaining high attention to detail.
Benefits
Discover the benefits of joining B.TECH: More than just a job
- Comprehensive health and life insurance.
- Flexible work arrangements to support work-life balance.
- Professional development and training opportunities for career growth.
- Employee discounts and wellness programs.
- A high-performance, collaborative, and rewarding work culture.
If you're ready to take your career to the next level and contribute to the success of a thriving organization, B.TECH is the place for you. 
